Ryan Jackson Email & Phone Number

Littleton, Co

Oversee multifaceted B2B sales operations for the assigned global territory including sourcing and securing retailers and managing full sales cycle. Create prototypes and strategic initiatives to maximize production activity in coordination with factory staff. Experience in managing and coordinating end-to-end logistics, shipping, supply chain, inventory management, and production/manufacturing activities in line with designated business objectives.Earned Salesman of the Month 16 times, as well as Salesman of the Year in 2020, consistently maintained #1 sales rank, and delivered excellent sales performance throughout the tenure. Provided best-in-class customer service leading to generating highest profit and sales volume in 2020 and 2021. Deployed best sales practices leading to amplifying individual gross sales to $876K+ from $768K+ from 2021 to 2022; boosted profit margins by producing $107K+ in monthly sales in April 2022. Individual sales contributed to the growth and continuous revenue stream for the company from $2.8M to $22M in past 5 years.Successfully optimized lead management process, as well as articulated unique value propositions to potential customers, resulting in 64% lead conversion rate. Entrusted by senior management to oversee and manage key account-specific operations for Canadian market leader in building materials. Drive significant revenue growth in coordination with General Steel’s sales team by undertaking and timely executing complex steel-building and faux stone projects across the Caribbean, Africa, Canada, and Iceland. Manage the entire sales lifecycle from prospecting to negotiating and contracting commercial and residential projects for faux brick and faux stone work.

Denver, Co

Championed customer success by providing extensive support and maintaining open communication with existing and new customers. Addressed customer concerns and presented effective solutions. Acted as the direct point of contact for buyers, owners, and suppliers and timely addressed and resolved their service requests. Provided advisory support to the leadership on resolving complex product development issues. Periodically managed and maintained detailed information on ticker resolution in ticket management database. Identified underlying issues within oil & gas industry applications and recommended significant process improvements to enhance system efficiency and overall customer satisfaction.

Denver, Co

Acted as the direct point of contact for customers and identified and resolved their queries pertaining to retirement plans such as taxes, contributions, loans, and withdrawals. Handled distribution and rollover requests for the retirement plans, identified major issues within the plans, and accordingly guided customers on resolution. Delivered exceptional service to the customers, ensuring timely response and resolution of their queries while maintaining 90-100% metrics quality. Proficiently handled complex customer cases and attained high satisfaction levels, leading to being recognized as one of the top performers based on phone call metrics. Undertook responsibility for receiving, interpreting, ensuring compliance, and deploying regulations for all updates and changes within the retirement plans.