Ryan A. Email & Phone Number

Trenton, South Carolina, United States

Augusta, Georgia, United States

Provided hardware and software support to end users of computers, printers, mobile devices and related peripheralsAssist with migrating enterprise from Windows 7 to Windows 10Provided network support and resolved connectivity issues.Assisted with life cycle technology refresh and new technology provisioning and deployments of end user device technology in healthcare environment.

Evans, Georgia

• Responsible for the diagnosis, repair, installation and maintenance of computer hardware and software to include computers (PC and MAC), mobile devices, peripherals and network devices such as printers, scanners, routers, switches, and external media throughout Columbia County school districts• Provide support of server rooms, desktops/laptops, and mobile devices• Provide hardware and software troubleshoot analysis and resolution• Maintain and update documentation procedures for the department and district, in addition to email archiving

Augusta, Georgia

· Provides technical support of hardware, systems, sub-systems and/or applications.· Assists with navigating around application menus, may be required to remote into customer's computer.· Troubleshoot network connectivity issues, working with remote employees on a corporate network.· Develops and sustains a productive customer relationship, making the customer and their needs a primary focus.