Ryan Mills Email & Phone Number

Richmond, Virginia, United States

• Cultivate clear communication tools to eliminate 30% of incoming email and increase to 75% resolution of labor requests.
• Launch guidelines to meet 100% of state break and meal statutes and regulations for a national workforce.
• Oversee new data presentations to provide better insight for leaders and vendors around team behavior and results.
• Facilitating training for new business partners and clients for better productivity, relationships, and education.

• Devised communication process that eliminated redundant client communication and resulted in faster responses to requests.
• Formulated new standard operating procedure around client requests resulting in a streamlined process and increased positive client resolution.
• Conceived and hosted round table discussions with support teams to aid in client resolution.

• Achieved 100% compliance per EPA and company guidelines for hiring and training of over 200 staff.
• Selected twice for Retail Network and Expert Group Council, company leaders who worked nationally to facilitate standardization, organization, and innovation.