Ryan Ackerson Email & Phone Number

Concord, Massachusetts, United States

Oversight of over 3M sq ft of commercial and industrial real estate assets in New England. Responsible for maintaining all portfolio assets at peak operating performance while focusing on cost savings opportunities, hands on facilities and operations management, and responsible for day-to-day property management operations.

Boston, Massachusetts, United States

Purchasing:• Spearheaded revitalization of the purchasing program, introducing new purchasing and inventory tracking software, reducing spend in my first year through strategic vendor negotiations and process optimization• Led recruitment efforts for new team members, building a new purchasing program from scratch while ensuring adherence to regulatory and compliance standards in the medical field.• Oversaw a $2.5 million dollar inventory program with enhanced inventory accuracy and… Show more Purchasing:• Spearheaded revitalization of the purchasing program, introducing new purchasing and inventory tracking software, reducing spend in my first year through strategic vendor negotiations and process optimization• Led recruitment efforts for new team members, building a new purchasing program from scratch while ensuring adherence to regulatory and compliance standards in the medical field.• Oversaw a $2.5 million dollar inventory program with enhanced inventory accuracy and reduced discrepancies leading to perfect audit scores in 2023 and 2024 when audited by our national office.Facilities:• Managed maintenance and capital projects across four sites, implementing new policies and procedures, new preventative maintenance programs, and reducing operational costs. We did this by increasing our green-initiative programs while reducing utility costs, improving and reducing vendor relationships, and implementing a new ticketing system where we could better manage our facilities team’s time.• Chaired the "Environment of Care" committee, ensuring compliance with regulatory policies.• Oversaw an annual $1.8 million capital budget, presenting budget proposals to the board.• Managed vendor relationships and supervised three facilities employees including a facilities manager.Security:• Led a team of 16 security personnel across four sites.• Orchestrated the implementation of a comprehensive security system, including new cameras and access controls.• Developed security policies and conducted organization-wide training programs.• Managed security assessments and ensured vulnerability remediation.• Ensured compliance with federation reporting requirements for affiliated health centers. Show less

Winchester, Ma

Ackerson Hospitality Services LLC (AHS) is a fully-insured commercial cleaning and pest control company that brings a multifaceted modern cleaning approach to high-end service facilities in Eastern Massachusetts. We serve commercial office spaces, bars, restaurants, and clubs with an eye towards expanding our operation throughout New England. AHS opened its doors in January 2018 after its founder Ryan Ackerson, a former hotel operations manager, noticed that the service offered by vendors in… Show more Ackerson Hospitality Services LLC (AHS) is a fully-insured commercial cleaning and pest control company that brings a multifaceted modern cleaning approach to high-end service facilities in Eastern Massachusetts. We serve commercial office spaces, bars, restaurants, and clubs with an eye towards expanding our operation throughout New England. AHS opened its doors in January 2018 after its founder Ryan Ackerson, a former hotel operations manager, noticed that the service offered by vendors in the hotel world was subpar in terms of both communication and execution. AHS was created to address the need for “white glove” service in an industry in need of modernization. Ryan brings his experience from managing 5-star hotels to the commercial cleaning industry and has brought a commitment of unparalleled service and support to AHS clients. Our uniformed team is determined to be the premier cleaning service in Eastern Massachusetts by modernizing service to meet the 5-star expectations and ever-evolving needs of service companies throughout the region. Our primary goal is to exceed expectations in every way and continue to grow our business while offering advanced knowledge of industry technologies including “green” and environmentally friendly tactics, employee driven ideas and and the ability to hire and retain top talent. Our communication, execution, and timeliness is, and will always be, beyond what is expected while still offering the privacy and tact of a hotel housekeeping service. We welcome the opportunity to show new clients how AHS will bring “white glove” service to any operation or facility. Show less

Boston, Ma

-Budget and P&L management of a 7 million dollar operation-Involved in the planning, design, and construction of capital and deferred maintenance projects including major repairs and renovation. Creation of new preventative maintenance program -Managed the $22 million renovation of all guest rooms and public spaces. 12 million of which was dedicated to 1.5 year building piling project which occurred while the business was operating.-Rebuilt the front office team of 14 and managed… Show more -Budget and P&L management of a 7 million dollar operation-Involved in the planning, design, and construction of capital and deferred maintenance projects including major repairs and renovation. Creation of new preventative maintenance program -Managed the $22 million renovation of all guest rooms and public spaces. 12 million of which was dedicated to 1.5 year building piling project which occurred while the business was operating.-Rebuilt the front office team of 14 and managed a team of 30 unionized housekeeping employees and 6 employees in the engineering department-In charge of public and environmental safety and security. Including the creation of new security systems and procedures-Improved revenue management strategies which increased our average daily rate by 3% yoy-Managed a unionized Food & Beverage department that increased profit by $400K between 2015 and 2017 primarily by managing costs, improving sales strategies, and negotiating union contract addendums Show less

Manhattan, Nyc

-Managed the front office and housekeeping teams while transitioning the hotel from an independent boutique property to a member of the Marriott Autograph collection. -Raised service levels in a fully unionized property by re-focusing the team on procedures, goals, and a complete restructuring of the standard operating procedures. -Improved the TripAdvisor ranking 15 places during my tenure while staying consistently under budget with labor costs. -Worked closely with the sales… Show more -Managed the front office and housekeeping teams while transitioning the hotel from an independent boutique property to a member of the Marriott Autograph collection. -Raised service levels in a fully unionized property by re-focusing the team on procedures, goals, and a complete restructuring of the standard operating procedures. -Improved the TripAdvisor ranking 15 places during my tenure while staying consistently under budget with labor costs. -Worked closely with the sales team to implement sales and marketing initiatives and used Sales Force to track and input group and catering sales. -Successfully pitched our property while on sales calls to nearby businesses in the heart of Manhattan’s financial district creating new top line revenue streams. Show less

Boston, Ma

-Boutique hotel consisting of 143-room city center four-diamond property. -Oversaw the “Intuitively Yours” re-branding by implementing new SOPs and supervising the 12-person front office team including bell, door, concierge and front desk.

Boston, Ma

-Extensively trained in all departments of the four-diamond luxury hotel. -Helped open the newly renovated Fairmont Gold lounge for elite travellers.

Business, Management, Marketing, And Related Support Services

Hospitality Administration/Management