Ryan Allen Email & Phone Number

Coventry, Rhode Island, United States

• Project estimator for local market (RI/MA/CT).• Meets with potential customers to inspect losses, assist in determining cause of loss, prepare initial scope based on initial inspection.• Coordinates claims process with insurance carrier if involved.• Writes XM8 estimate for all losses and discuss with home or business owner.• Assists Operations Manager with day-to-day operations and handling of staff.• Assigns crew to projects each day and gives scope of work for that day.• Works closely with Project Manager to ensure jobs run smoothly.• Keeps in contact with insurance carriers to ensure work is covered and claimsare paid.• Developing and maintaining contacts/leads throughout the marketing area.• Selecting most effective trade shows• Keeping all prospects in a data base file for future analysis/reference.• Assisting the Account Executives in preparing quotes/proposals, as required.• Assisting in matters of prospect/customer follow up and, as needed, dispute resolution.• Identifying market segments to be targeted by an advertising and/or marketing campaign.• Assisting in the development of marketing material, as needed.• Formatting and maintaining a reference list and testimonials to the Company.• Assisting in customer service, as needed.

Rhode Island

*Handled residential and commercial property damage claims from initial assignment to payment/conclusion of claim.*Reviewed policies for coverage and drafted declinations when applicable.*Wrote estimates in XM8, using Aerial sketch or Hover if necessary.*Completed estimates on site and provided payment during initial inspection.*Assisted in training of new adjusters.*Completed multiple CAT deployments per year.

Middleboro, Ma

*Handled Return-to-Work claims for National Accounts.*Became familiar with Special Account instructions for each employer.*Worked in tandem with Nurse Case Manager to assist injured workers return to work as quickly and as safely as possible.*Assigned to multiple jurisdictions, including RI, MA, NH, and CT. Assisted in ME claims when needed.*Negotiated settlements with pro se and attorney represented injured workers.

Webster, Ma

*Investigated auto liability claims where fraud was suspected.*Conducted telephone recorded statements and reviewed various databases to obtain facts of the loss.*Assigned vendors if additional documentation was required - locus photos, in person statements, scarring photos, etc.*Reviewed all documentation and made coverage decision.*Drafted denials and worked through any ensuing litigation, insurance board or 93A complaints.*Negotiated settlement if claim was found compensable.

Webster, Ma

*Investigated MA auto accidents where injuries were involved (1dt and 3rd Party).*Determined liability based on gathered facts of the accident.*Negotiated settlements with pro se and attorney represented claimants.*Referred claims to SIU if fraud was suspected.

East Providence, Ri

*Worked assigned investigations from insurance carriers related to auto, GL, property liability, and workers compensation claims.*Completed recorded and written statements.*Obtained locus photos.*Obtained police reports and CRASH reports.*Obtained scarring photos.*Dictated report of findings.