David Hagan Email & Phone Number

United States

Currently committed to DAI Restore as a Sr. Lead Technician taking on various responsibilities in the field in residential and commercial settings. Assisting Project & Operations Managers on jobs pertaining to water damage, mold remediations, fire & smoke restoration, biohazards, carpet cleaning, asbestos abatements, and detail cleaning services.

United States

Cranston, Rhode Island, United States

• Assist lead crew members in performing general construction work on both residential and commercial building and restoration projects.
• Coordinate employees, equipment, scheduling, and materials simultaneously during projects specific to water mitigation and mold remediation, and electrostatic disinfectant fogging.
• Inspect quality of work daily to maintain project momentum, efficiency, and meet specifications

South Kingstown, Rhode Island

• Worked as a member of the Clean Rite team to assist crew chiefs during the overall restoration process: demolition, cleanup, structural drying and mold remediation.
• Confidently provided customer service to homeowners affected by natural disasters
• Cleaned all affected areas during restoration processes to avoid safety hazards
• Assisted Crew Chiefs during times of demolition, removal of contents, and setup of appropriate equipment
• Communicated with customers and office staff to provide appropriate documentation for each job

Warwick, Rhode Island, United States

• Assisted up to 6 UPS Drivers during the COVID-19 pandemic to efficiently deliver packages to residential and commercial locations.
• Delivered up to 400 packages daily.
• Arranged packages on the truck to achieve the best use of storage space and to minimize damage.
• Provided customer service by maintaining positive relationships with external customers and freight partners.

North Kingstown, Rhode Island

• Worked as a member of the district-wide behavior team. Together we assisted in behavior management, crisis intervention, clinical observations, and the collection and analysis of student data. The student base.
• Accountable for addressing the needs of special education mainly at the middle school level.
• Assisted in the creation and implementation of behavior intervention plans.
• Identified systemic barriers around social, emotional, and behavioral health.
• Assisted educators with 3 historically challenging students by providing positive behavior support, implementing social-emotional learning, and collecting data for behavior assessments.

Warwick, RI

• Managed middle school and high school classrooms of up to 10 special education students. Improved behaviors and academic abilities in collaboration with classroom teachers.
• Developed strategies for positive behavior support and behavior de-escalation in the classroom.
• Assisted classroom teachers in meeting the needs and goals per student education plans.
• Provided thorough data of student performance on a daily basis.
• Analyzed student data to report performance to clinicians for further review.
• Engaged 4 historically challenging students who struggled to perform in a school setting.

Providence, Rhode Island, United States

• Successfully trained and supervised up to 10 valet attendants. Provided instruction on parking organization, safety, and hospitality procedures and guidelines. Maintained team efforts to deliver exceptional service at.
• Collaborated with an additional supervisor to maintain the professional standards of the resort.
• Communicated with management to ensure exceptional guest satisfaction.
• Provided the proper operational oversight of high- volume events.
• Oversaw productivity and tasks of valet attendants.
• Maintained accurate data on all parked vehicles.

Providence, Rhode Island, United States

• Exceeded expectations of hundreds of patrons/guests by providing a friendly and safe environment for those arriving or departing at restaurants, parking garages, and residential properties.
• Safely and efficiently transported vehicles to parking areas for patrons per company procedures.
• Collaborated with venue staff to ensure patron’s vehicles are delivered in a timely manner.
• Collaborated with other attendants to manage traffic flow, cleanliness of the area, and safety.
• Communicated with management regarding any unforeseen circumstances.
• Maintained daily log sheets for records of account holders

Narragansett, RI

• Worked as part of the residential team on the second shift. Facilitated nightly operations and activities and provided support for up to 30 young males (13-20 years old) who were given a second chance to reintegrate.
• Assisted superiors with strengths-based approaches to help define the goals/needs of students.
• Mentored clients to overcome behavioral challenges and gain vocational opportunities.
• Prioritized safety by means of intensive supervision and crisis intervention strategies.
• Coordinated several activities to demonstrate positive peer influences.
• Assisted in maintaining accurate program records including incident reports and attendance.

Providence, Rhode Island, United States

• Served a medical marijuana facility as a security officer to ensure positive customer service experiences, to respond to incidents and emergencies in accordance with security protocols, and to complete frequent.
• Maintained accurate records of staff members arriving and departing the facility.
• Proactively mitigated theft by actively patrolling the retail floor.
• Implemented non-violent incident management techniques to confront disruptive patrons.
• Actively observed facility activity through a series of CCTV cameras.

Johnston, RI

During this internship, I was able to observe daily operations of the BCI Division including evidence collections and processing as well as observing the abundance of arrest warrants while applying applicable statutes. I also assisted in the organization of various files including fingerprint data. In addition, I participated in ride alongs with patrol.

Bs Criminal Justice & Psychology

Activities and Societies: MARC program, CJSO program, Internship - Johnston Police Dept.

Criminal Justice/Law Enforcement Administration