Ryan Antepara Email & Phone Number

Dana Point, Ca, Us

- Captured the leading number of applications (19) and premium-per-hour ($335 vs. $289) by rapidly adopting new sales procedures and building personable rapport with customers to establish trust and overcome objections.- Led inbound and outbound customer calls, performing field underwriting to assess insurability and understand clients’ insurance needs to match them with suitable policies and further guide the next steps in securing insurance.

- Achieved above-average sales performance, averaging 15 cars sold per month, surpassing dealership standards, and increased revenue by providing outstanding customer service and fostering long-term relationships. - Executed sales orders and paperwork processing with meticulous detail, ensuring accuracy in documentation and adherence to company protocols, streamlining operations, and improving customer satisfaction.- Implemented proactive prospect development and follow-up systems, which resulted in a notable surge of repeat and referral business, increasing customer retention and dealership profitability.

- Developed relationships with foreign and domestic business partners (ingredient and packaging suppliers, manufacturers, and freight carriers) to ensure optimal end-to-end supply chain activities. Lead business reviews, including annual forecasting, contract negotiation, and process improvements. - Optimized procurement for 27 packaging items and 62 ingredients based on price, quality, and availability and forecasted costs of goods sold (COGS) to improve COGS/gross revenue by 2.5% in 2023.- Planned monthly and annual production volume for 21 SKUs based on manufacturing bandwidth, material availability, and sales forecasts to maintain targeted days of supply and reduce spoiled goods by 1.5% in 2023.- Scheduled freight for materials to meet production requirements and outbound distribution of finished goods to DCs (~100 TLs/ Month), achieving an industry-leading fill rate of 98%, including during the pandemic.- Managed changes in formula and design by analyzing optimal inventory run-out with sales trends and research and development requirements to decrease obsolete inventory expense to less than 5% of COGS. - Arranged VSM of procurement and production processes to guide additional NetSuite resources implementation for automation and to eliminate wasted motion, excess processing, and human error. - Led a project with suppliers that transitioned Ripple-supplied ingredients to confidential packaging to eliminate the risk of exposing proprietary formulas and ingredients in shared production sites.- Negotiated sales of quality defective ingredients to secondary markets, including animal feed producers and farms, recouping 35% of the unproductive inventory’s value on average and eliminating disposal expenses.

Salt Lake City, Utah, United States

- Constructed financial model forecasting costs associated with purchasing a maintenance truck and the future savings from company door rates for services; presented proposal to executives. Reduced yearly Total Trailer Maintenance (TTM) by 30% by avoiding third-party premiums and assets’ downtime. - Managed a medium—to large fleet of drivers, emphasizing safety guidelines and contributing to zero accident reports. Dispatched a fleet of drivers daily using the Hub-and-Spoke Model to optimize routing. Review bills of ladings (BOLs) to provide accurate billing of customer accounts.

Salt Lake City, Utah, United States

- Designed a Hub-and-Spoke model illustrating what semi-truck technology could meet the plant’s delivery routes. Provided cost comparison for running routes considering each truck’s yearly mileage constraints. - Presented research to company executives on natural gas, electric, and diesel semi-trucks, applying the provided Hub-and-Spoke model to show which technology will produce the most optimal gross margin.

Salt Lake City, Utah, United States

- Created an allocation system for COVID test panels by prioritizing the backlog of unfilled orders and communicating calculated delivery estimates to customers. Managed the allocation process, shipping logistics, and customer support through SAP.- Built relationships with hospital chains and purchasing groups to analyze client needs and resolve concerns regarding the quality of service. By taking feedback, I improved the order process by building positive relationships with clients and decreasing billing and fulfillment errors.- Curated customer reports using Salesforce to equip sales with information regarding customers’ existing equipment, areas where a customer could upgrade equipment, and new customers’ areas of interest.

Valencia, California

Greater Salt Lake City Area

- Managed equipment inventory of over 3,000 unique items and distribution for over 200 players and staff. Audited inbound order accuracy of equipment to decrease billing and fulfillment errors.- Organized home and away stadiums on gameday, prepared sidelines, and locker rooms by coordinating an itinerary of tasks with a team of students, and created a finished product ready for national display.