Ryan B. Email & Phone Number

Tampa, Florida, United States

• Lead final mile delivery services and warehouse operations for over 100K annual installations. Manage business unit for home delivery and installation of major appliances, electronics, furniture as well as seasonal.
• Implemented risk mitigation strategies while reducing cost to serve; negotiated $2.3M contract with local delivery partners
• Adequately evaluate risk when business decisions are made, showing particular consideration for the company’s reputation and protection.
• Improve client interactions, service, and vendor partnerships through transparent claims management programs; meet with numerous vendors weekly to resolve client concerns, settling over $1M in delivery claims annually
• Develops and implements operational initiatives, client solutions and projects to improve client relations via KPIs
• Project management including identifying and structuring the problems, analyzing root causes, developing solutions, communicating results and obtaining buy-in for change

Tampa, Florida, United States

Responsible for managing field logistics services (including delivery and installation) to customers in a designated market area for products purchased across various retailers and commercial businesses, including those operating within Sears Holdings, and through various sales channels, including brick and mortar and online. Product may originate from the.

Chesapeake, VA

Responsible for managing field logistics services (including delivery and installation) to customers in a designated market area for products purchased across various retailers and commercial businesses, including those operating within Sears Holdings, and through various sales channels, including brick and mortar and online. Product may originate from the.

Chesapeake, VA

Oversees warehousing activities to ensure processes and procedures are understood and followed; supervises warehouse compliance for inventory management, cycle counting, product handling and other services as required. Develops leadership team and provides daily oversight for all operational requirements for warehouse operational staff; leads and develops.

Suffolk, VA

Deployed within southern and central Iraq as a Vehicle Commander, performing critical convoy security measures. Served as a scout as well as a pace vehicle commander for a majority of convoy missions. Supervised the convoy’s regulatory compliance with ROEs and EOF procedures, as well as IAW Army policies and SOFA. Provided managerial and underlying.

Elkins, WV

Directly supervises a team of ten drivers that hauls petroleum products for various customers to various locations. Responsible for over $1 million worth of equipment disbursed in 2 separate locations. Led monthly safety meetings and coordinated training

Morgantown, WV

Performs job functions in accordance with Mylan’s standard operating procedures and OSHA safety requirements. Exceeded company expectations by learning blending procedures ahead of probationary period (90 days) along with learning advanced knowledge of SAP procedures

Morgantown, WV

Lead an eleven person shift in accomplishment of mission oriented security operations on a daily basis for a multi-billion dollar corporation. Organized the Daily Incident Reports for all shifts along with passing vital information up the chain of command.

Master Of Legal Studies

Certificate In Negotiation Mastery, Complete

Negotiation Mastery: Unlocking Value in the Real World is an 8-week, 40-hour online certificate program from Harvard Business School.

B.A., Criminology And Investigations

Activities and Societies: Fraternity of Phi Gamma Delta (FIJI), Rugby Team, United States Army National Guard