Ryan Ingram Email & Phone Number

Adelaide, South Australia, Australia

Adelaide, South Australia, Australia

Mile End

Mile End

Adelaide, Australia

• Executed long term placements at varying companies (financial, manufacturing, non for profit) where I assisted in day to day operational issues and tasks as well as assisted in and oversaw various projects including.
• Supporting multiple sites with a wide range of users, applications, hardware and needs.
• Supporting virtualized environments, Windows environments, Unix environments and large corporate environments.
• Remote and onsite support

Supporting multiple sites with a wide range of users, applications and hardwareSupporting a wide range of businesses including medical centers, architecture firms, legal firms, building and landscaping companies, financial planners and tax agents, real estate, retail stores and home users.Remote management and maintenance of some sites using Kaseya.

Supporting multiple sites with a wide range of users, applications and hardware. Phone and onsite support for a variety of issues including networking, email, Office, Windows and hardware etc. Windows Server maintenance including installation and setup, backups, users, groups, printers and devices. Terminal services support including Citrix. Hardware.

Supporting Residential and Business customers Diagnosing networking and other issues with various ADSL modems and routers Diagnosing and supporting VoIP technologies. Diagnosing Windows XP, Vista and Mac OSX networking issues. Handling sales and accounting queries. Mentoring new arrivals Participating in projects Helping the Service Specialists with their.

First completed IT Traineeship then was re-employed as IT support on a casual basis. Supporting multiple sites Supporting large network with over 100 users.

Education record

Diploma It, Information Technology: Network Engineering

Diploma - Infromation Technology: Network Engineering