Ryan Baack, Cpp Email & Phone Number

Cedar Rapids, Iowa, United States

▪ Guide a team of 43+ employees to provide a safe and efficient environment in our 8,000+ parking spaces, who all contributed to 2018 & 2019 being the company’s most successful years since its inception in 2009.▪ Directed the team through massive losses through the Covid-19 pandemic and are on track to have another record year, in terms of revenue and profitability in 2023, despite losing 40%+ of our monthly parking base. This included making and leading difficult conversations with our Board of Directors and the City of Cedar Rapids to accomplish the necessary steps to get us back from losing hundreds of thousands of dollars to making that back and more in 2023.▪ Collaborate with business leaders throughout the corridor to enhance the downtown tenant and visitor experience and be a catalyst for economic development.▪ Analyze data to create budgets and project trends, determine outcomes, and report to our Board of Directors. ▪ Implement new technology throughout our system, including EV Charging Stations, License Plate Recognition, Access Controls, and Metered Parking Systems.▪ Handled and overcame a wide range of Human Resources issues over the years.

Cedar Rapids, Iowa Area

▪ Promoted to General Manager after 4 years in the role.▪ See Above

Iowa City, Iowa Area

▪ Developed, marketed, and maintained an app-based loyalty rewards program as the only full-time employee of the company in the U.S.▪ Implemented a variety of marketing strategies to work in tandem with the company’s proprie-tary technology, resulting in over 500 percent growth in usage of the program from Feb. 2016-Feb. 2017.▪ Continue to seek new and innovative ways to assist businesses to connect with consumers as technology and marketing evolve.

▪ Led, directed, and mentored Account Executives and Financial Service Representatives at the Mormon Trek Branch while overseeing day-to-day operations. ▪ Routinely exceed individual production and service goals and promote a positive branch envi-ronment, resulting in managing the branch with the highest Net Revenue in Q1 2015 for the en-tire credit union while holding the highest Employee Engagement score (4.96/5.00) for all su-pervisors at the credit union for several quarters.▪ Generate, maintain, and expand business relationships with current members, as well as mem-bers of the community, through daily interactions and volunteer work.

La Vernia, Texas, United States

▪ Embraced an empty building and turned it into a fully functioning food manufacturing facility in 21 days. This included setting up equipment and utilities, FDA inspections and testing, hiring employees, and the abundant other activities required with the upstart of a food manufacturing operation.▪ Oversaw and implemented all aspects of a food manufacturing facility, including sales, ac-counting, production, inventory, safety guidelines, personnel management, hiring, and training, while maintaining consistent contact with customers to provide the best possible service in the industry.▪ Involved in all day-to-day operations while maintaining the company’s Superior Rating, the highest standard awarded by the American Institute of Baking.