Identify players for the Youth Development TeamsReport to 1st Team Coach about potential players Attended Fixtures identifying talent in the SELKENT area.Prepare Coaching Sessions Network with other scouts in the local areaMatch and Player AnalysisCoach for u9 football team

Supported Housing Officer

• I was responsible for around 890 properties in 3 boroughs’ in south London Southwark, Lewisham & Wandsworth• I carry out regular estate inspections monitoring of the estate services contractor • inspecting the internal communal areas & external cleaning and grounds maintenance • Raising communal repairs and also raising repairs for residents • Undertake tenancy audits relating to suspected subletters • Complete new tenancy sign ups and also settle in visits for starter… Show more • I was responsible for around 890 properties in 3 boroughs’ in south London Southwark, Lewisham & Wandsworth• I carry out regular estate inspections monitoring of the estate services contractor • inspecting the internal communal areas & external cleaning and grounds maintenance • Raising communal repairs and also raising repairs for residents • Undertake tenancy audits relating to suspected subletters • Complete new tenancy sign ups and also settle in visits for starter tenants• Deliver a speedy approach to Anti-Social Behaviour• Worked jointly teams such as planned and development, repairs & service delivery, Leasehold and service charge team to achieve the best result for the customers.• Income Management to ensure that revenue is brought in and Available homes ensuring that the void turn target is met in a timely manner• I took ownership and responsibility for any service related complaints/queries from customers ensuring that the customer experience is positive and the complaint had been resolved.• Ensue that annual fire risk, gas and electrical inspections are carried out in accordance with compliance• Attend regular meetings with stake holders e.g. MARAC / ASB/ ward panel meetings, I also set up and attend regular TRA meetings• Raise all safeguarding concerns and monitor in accordance to the policy• Ensure that all database systems are monitored with correct data input • Prepare letters for tenants Build relationships externally and internally, ensuring both customers and colleagues work together for resolution purposes• Input sales orders on system for new and existing customers on a daily basis• Daily admin duties included data collection and input into the systems database Show less

• Responsible for the day to day running of Longridge road hostel which housed 12 care leavers, refugees and asylum seekers.• I had dealt with the residents’ complaints, & maintenance issues• Complete new tenancy sign ups and also settle in visits for starter tenants• Ensure that all database systems are monitored with correct data input• Raising communal repairs and also raising repairs for residents• Ensue that annual fire risk, gas and electrical inspections are… Show more • Responsible for the day to day running of Longridge road hostel which housed 12 care leavers, refugees and asylum seekers.• I had dealt with the residents’ complaints, & maintenance issues• Complete new tenancy sign ups and also settle in visits for starter tenants• Ensure that all database systems are monitored with correct data input• Raising communal repairs and also raising repairs for residents• Ensue that annual fire risk, gas and electrical inspections are carried out in accordance with compliance• Prepare letters for residents• Set up and attend regular resident meetings• Escorted residents to external services• I managed a caseload of 6 young tenants who were between 17-22 years old.• I support the tenants who are NEETS find employment and training opportunities in the local area and also link them into to local services such as job centre, and educate them on universal credit, housing benefit & other Show less

• I supported young starter tenants develop independent living skills to sustain their tenancy in the long term.• I managed a caseload of 12 young tenants who were between 17-22 years old• I gave 121 advice and guidance sessions focused on financial inclusion and employment, education and training.• I referred and signposted clients to external services around the Lambeth and Southwark borough• Daily admin duties included data collection and input into the systems database •… Show more • I supported young starter tenants develop independent living skills to sustain their tenancy in the long term.• I managed a caseload of 12 young tenants who were between 17-22 years old• I gave 121 advice and guidance sessions focused on financial inclusion and employment, education and training.• I referred and signposted clients to external services around the Lambeth and Southwark borough• Daily admin duties included data collection and input into the systems database • liaising with partner services via phone & email. • Setting up and attending team meetings • I identified training courses and supported the customers with job searches on employment websites• Conduct cv repair sessions • raising repairs for residents• A point of call for setting up housing benefit, job seekers allowance and community care grants• Prepare letters for residents in relation to backdated payments Show less

Youth Mentor, Music & Change UK April 2013 – September 2013 • I facilitated studio sessions for the young people at the project• I identified training courses and supported the customers with job searches on employment websites• Escorted residents to external services• Gave advice and guidance on sexual health • Liaised with the local safer neighbourhood teams in the Southwark area • I set up outreach walks to promote the project and make young people in the… Show more Youth Mentor, Music & Change UK April 2013 – September 2013 • I facilitated studio sessions for the young people at the project• I identified training courses and supported the customers with job searches on employment websites• Escorted residents to external services• Gave advice and guidance on sexual health • Liaised with the local safer neighbourhood teams in the Southwark area • I set up outreach walks to promote the project and make young people in the local area of the project• I attended universities and held presentations to classes of 20 -25 students raising awareness on mental heath • Gave advice on alcohol and substance misuse (Harmin)• Completed life maps with the young people at the project. Show less

Community Support Worker, One Housing Group, May 2012 – Nov 2012 • Worked 12 hour shifts days and nights in a supported housing unit of 24 residents• I supported and assisted people with mental health and substance misuse issues• Managed a caseload of 12 residents• Distributed each resident their medication 3 times a day.• Medication that’s was issued was logged on data base and customer diary sheet• I shadowed the senior staff and carried out assessments and… Show more Community Support Worker, One Housing Group, May 2012 – Nov 2012 • Worked 12 hour shifts days and nights in a supported housing unit of 24 residents• I supported and assisted people with mental health and substance misuse issues• Managed a caseload of 12 residents• Distributed each resident their medication 3 times a day.• Medication that’s was issued was logged on data base and customer diary sheet• I shadowed the senior staff and carried out assessments and support plans which where S.M.A.R.T to focus on their recovery and regain independence• Escorted clients to treatment services• Liaised with other treatment services and build good working partnerships• I was responsible for social inclusion groups at the project i.e. healthy cooking groups, movie nights and also other events in the supported housing complex• Raising communal repairs and also raising repairs for residents • Daily admin duties included data collection and input into the systems database • Collect repeat prescriptions on behalf of residents Show less

• I worked with repeat offenders with substance misuse and alcohol issues aiming to get them into full recovery• Completed test on arrest assessments• Attended county court on a weekly basis to feedback if any customers on my caseload had been convicted• Liaised with CJIT external services via telephone and email• Prepared letters for service users• Set up and attended team meetings• Collect repeat prescriptions for service users• Gave advice and guidance on housing… Show more • I worked with repeat offenders with substance misuse and alcohol issues aiming to get them into full recovery• Completed test on arrest assessments• Attended county court on a weekly basis to feedback if any customers on my caseload had been convicted• Liaised with CJIT external services via telephone and email• Prepared letters for service users• Set up and attended team meetings• Collect repeat prescriptions for service users• Gave advice and guidance on housing options for service users• Managed a small caseload of clients and referred them to the relevant treatment services.• Carried out assessment and support plans which where S.M.A.R.T to focus on their recovery. • Liaised with Children’s services and made enquiries if safeguarding issues involving a service user was raised.• Maintained good working relationships with tier 1, 2, 3 treatment services. Show less

• I served hot drinks and meals to the homeless• Cleaned and set up the hall for on a daily basis• Set up various meet and greet events for the homeless group• Liaised with local councils about housing placements for the homeless• Prepared letters for the service users• Collected sandwiches from local delis around the area to hand out to the homeless service users• Escort the service users to external services• Outreach visits to rough sleepers in the Southwark… Show more • I served hot drinks and meals to the homeless• Cleaned and set up the hall for on a daily basis• Set up various meet and greet events for the homeless group• Liaised with local councils about housing placements for the homeless• Prepared letters for the service users• Collected sandwiches from local delis around the area to hand out to the homeless service users• Escort the service users to external services• Outreach visits to rough sleepers in the Southwark area• Leaflet drops on the Aylesbury estate to create awareness of the impacts of homelessness Show less