Ryan Baker Email & Phone Number

Dublin, County Dublin, Ireland

Swords, County Dublin, Ireland

• Act as a link between Flight Ops & Recruitment
• Manage A-Z Pilot Recruitment process
• Conduct Pilot HR Interviews in Dublin or any other locations if required
• Source and pipeline future talent
• Organise and attend roadshows and networking events
• Ensure all pilot courses planned for the year are filled in advance and all targets are met

County Dublin, Ireland

• Answering and replying to customers inbound emails/complaints
• Replying to customers letters that are sent in to the office and assisting over the phone
• Taking responsibility of ComReg cases until a complaint is closed
• Listening to calls and contacting customers with an solution to their complaints
• Assisting with Accessibility customers through inbound and outbound calls and dealing with very sensitive customers and supporting them through day to day issues as well as difficult calls regarding family members.
• Answering customers on Social Media through Facebook and Twitter to help support any queries they may have

County Dublin, Ireland

• Manage large amounts of inbound and outbound calls in a timely manner
• Identify customers needs, clarify information, research every issue and provide solutions
• Seize opportunities to upsell products with sales through service
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call centre database
• Meet personal/team qualitative and quantitative targes

Dublin, County Dublin, Ireland

• Manage multiple campaigns
• Check availability for Ad space
• Communicate on a daily basis to agencies as well as attend weekly meetings to give up to date information regarding campaigns
• Work closely with my executive daily to achieve our teams’ goals and targets

Watford, United Kingdom

• Assisting and supporting students with various learning and behavioural difficulties,
• Class tutor responsible for the academic well-being of students.
• Planning and delivering weekly comprehension groups to improve students’ reading ages.
• Supporting students in groups and on a one to one setting.
• Providing language support to non-native speakers of English and developing strategies and workshops.
• Assisting teachers to produce suitable lesson plans for differentiation.

Bushey, United Kindom

• Customer services
• Meeting and greeting clients upon arrival at the facility.
• Processing cash and card payments.
• Booking customers onto courses.
• Responding to phone queries and voicemails.
• Selling memberships to potential customers.

London, United Kingdom

• Facilitating groups of up to 40 people on tours of Stamford Bridge stadium and museum.
• Processing cash payments.
• Operating ticket desk, selling tours, merchandise and photos to the public.
• Dealing with customers from all over the world
• Resolving language barriers and other issues.
• Restocking equipment.