Implementation Technician
CurrentOversee Centrak's implementation and support for their Real Time Location Services (RTLS)Organized, maintained, and upgraded the centrak hardware for two hospitalsDeveloped and oversaw an expansion project for the hospital, ensuring that there was complete coverage for the devicesResponsible for the support of all RTLS troubleshooting efforts such as battery replacement, swapping out infrastructure, as well as supporting any Environmental Monitoring sensorsInstall New RTLS infrastructure and validate the system via Centrak Software applicationsMaintain rapport with clients by examining complaints, identifying solutions and suggesting improved methods / techniquesDocument all service and installation actions by completing forms and reportsProven ability to understand Centrak designs with regards to device locations within both hospitalsCurrently managing over 36,000 unique devices between two hospitals