Emily H. Email & Phone Number

Mcleansville, Nc, Us

- Collaborate with internal stakeholders across 8 hospitals, 12 urgent cares, and 3 primary care practices to provide seamless end-user application support, locating 30,000 assets and monitoring essential materials.- Analyze Real-Time Locating Systems (RTLS) workflows to identify inefficiencies, leading to tailored solutions for operational efficiency and employee safety.- Gather accurate information and perform detailed solution design leading to the creation of staff duress badges.- Design and maintain reusable dashboards for daily and weekly report outs with appropriate embedding of important SQL queries.

- Onboarded new technology and automation techniques for team's progression towards efficient working- Sourced the input data from the Epic EHR (Electronic Health Record) databases and drew them into structural form for further use to increase revenue.- Demonstrated strong teamwork and communication skills to facilitate efficient problem-solving and minimize downtime, ultimately improving patient outcomes.- Instructed clerical, clinical, and medical teams across 10 offices on Epic system upgrades through effective email, phone, and in-person communication.- Conducted a thorough analysis of employee timesheets within the Kronos system to ensure accuracy and compliance.

- Analyzed complex and varietal data sets to generate insights to improve sales processes, doubling annual profits and increasing sales figures.- Provided reporting and analytics support to publish store’s KPI’s increasing staff productivity.- Led efficient group interviews and onboarding, exceeding seasonal hiring goals- Optimized staffing schedules to enhance customer satisfaction scores during peak hours.

Myrtle Beach, South Carolina Area

• Surpassed monthly sales targets consistently and secured the top position in store-wide monthly competitions, showcasing a strong record of success in opening new customer and business accounts.• Skillfully utilized comprehensive training guides to swiftly adapt to upgraded software and hardware, resulting in heightened sales performance and elevated levels of customer satisfaction.• Distinguished for adeptly addressing intricate technical challenges, providing personalized and effective solutions to customers and colleagues. This expertise markedly reduced the rate of unresolved issues and minimized customer returns.