As a Ski & Snowboard School Supervisor at Vail Resorts, I oversee daily instruction and curriculum development for students of various ages and ability levels, providing support and coaching as needed. I have more than eight years of experience as a snowboarding instructor, earning positive feedback from both supervisors and parents, and resulting in repeat clients. I hold a Level II SB Certification, a Children's Specialist 1 Certification & an Adaptive Level 1 Certification from the Professional Ski Instructors of America - American Association of Snowboard Instructors (PSIA-AASI).In addition to my passion for teaching and skiing, I have a strong background in customer service and hospitality, having worked as a Front Desk Agent at Gravity Haus since May 2023. I welcome and register guests, handle reservations and billing, and respond to inquiries and complaints, aiming to exceed guest expectations and satisfaction. I also collaborate closely with other hotel departments to ensure smooth operations and communication. I have a bachelor's degree in Corporate Communications and Marketing from Marquette University, and I am proficient in Microsoft 365 and Google Workspace.
Listed skills include Outstanding Customer Service, Computer Literacy, People Skills, Fundraising, and 12 others.