Ryan Borger Email & Phone Number

Richmond, In, Us

Provide a variety of services to consumers

Provided options to potential clients regarding life insuranceSpecialized in mortgage protectionContacted leads, arranged appointments, and designed portfolios for clients

Milford, Ohio, United States

Provided assistance to clients with financial issues

Milford, Ohio

 Supervises a team of Licensed Insurance Agents by overseeing and managing daily operations Monitoring call queues, training and coaching, as well as occasionally taking escalated calls, tracking metrics. Preserves a positive and enthusiastic attitude as well as a high energy level with the ability to inspire. Maintains team metrics to ensure the success of the program per client contract Consistent communication with leadership, clients, and direct reports.

Oxford, Ohio

 Coach and lead associates on how to achieve a sale in a professional manner.  Trained agents in various campaigns on what best practices are appropriate and professional to accomplish a sale via telesales.  Maintain professionalism with clients by taking escalated calls, creating reports, and monitoring calls in queues. Lead and supervise agents on inbound telesales campaign.  Drive sales by working with program managers, clients, and agents to maximize sales and profits. Achieving a favorable customer experience and exceptional customer service to all customers and clients.

Oxford, Ohio

 Provided exceptional customer service to customers to achieve daily sales goals via phone. Outstanding data entry skills, such as imputing customer’s information into the system.  Resolved complicated issues or questions with customers in a professional manner.  Received recognition for perfect attendance. Received top producer recognition within the first month.

Certificate, Business Administration And Management, General

Certificate, Game Development

Certificate, Computer Software Technology/Technician