Responsibilities Include:- Providing IT Support To Multple Clients.- Currently Providing Day To Day Onsite IT Support.- Implemented Co-Management Between SCCM/Intune.- Perform And Manage Account creation for new users, contractors and Administrators Via AD, Azure, Okta.- Maintained iPad’s, iPhone's and Android Devices, Wireless certificates, DNS Records, Laptop And Desktop rollouts.- Providing Onsite and Remote Help desk support Via The Ticketing System: Service Now.- Installed and Configured Servers (Including ESXI, SCCM)- Providing Support for the following Applications: Okta, AirWatch, Papercut, Office 365, MS Entra (Azure), IIS Manager, SCCM, MS SQL 2019.- Managed Devices Through SCCM.- Maintaining SCCM (Including: Creating Deployement Groups, Boot Images, Task sequences, Device Collectionsand, Deployment Rules, Importing new applications) - Provide Daily to Monthly Server and Workstation Patching in multiple enviorments.

- Completed Traineeship for Certificate IV - Information Technology Through Integrity Buisness College while working at Tecala.- Provided IT Support To Multiple Clients.

- Testing AV Equipment (e.g. TV’s, Monitors, And Sound Equipment).- Retrieving MAC Addresses of devices.- Setting Up and maintaining a Hikvision CCTV System.- Inbound / Outbound Deliveries.- Unpacking and quality control of products.- Pick and pack for outbound orders and on-site Deliveries.- Processing of outbound freight utilizing various logistics platforms.- Stock Control/Stock Purchasing.

- Inbound / Outbound Deliveries.- Unpacking and quality control of inbound products.- Pick and pack for outbound orders.- Picking of parts for computer integrations.- Processing of outbound freight utilizing various logistics platforms.- Stock Control.- Data entry for outbound tracking.- General Warehouse Duties.

- Receiving Deliveries in a timely manner. - Separating/processing stock and delivering them.- In-store stock replenishment. - Filling Orders, retrieving and inspecting stock for dispatch to a customer.- Managed RMA Returns Using Solvup Program.

- Maintaining and Installing Data, Telephony and Power cables.- Management of servers, racks, and UPS’s.- Installation of Data network points (Telecommunications Cabling Provider).- Setup of Network Servers.- Installation of Fibre optic cables and VoIP telephone lines.

- Provided day to day IT support to Werribee staff and students.- Installed and Configured main servers.- Re-imaged and managed computers.- Built and deployed new images following the education department standards.- Received and installed new CISCO wireless LANs.

- Completed Traineeship Through Box Hill Institute and Westall Secondary College From 2010-2011- Providing day to day IT support to Westall staff and students.- Computer account creation for new users and EduMail/Gmail administration.- Maintained iPad’s, wireless certificates, and laptop rollouts etc.- Provided Help desk support, including advice to clients on Mac OSX systems.- Running eLearning workshops on Monday nights to train staff in new software applications and IT Systems.- Supervise the configuration and deployment of the most recent Audit wireless LAN assets.