Ryan Love Email & Phone Number

Remote

• Manage multiple clients while establishing and maintaining strong relationships throughout the client’s partnership with the company
• Manage new client kick-off meetings which includes understanding client goals, aligning on strategy, determining metrics for measuring success, and building a collaborative relationship with clients
• Organize and facilitate monthly client review meetings to discuss reports and recommend new ideas based on metrics with senior level AMs
• Proactively find trends across client accounts to identify opportunities, address problems and avoid recurring issues
• Achieve customer retention and sales quotas
• Make outbound phone calls and conduct webinars with current clients while maintaining an up-to-date CRM for tracking

Hunt Valley, Maryland, United States

• Managed the paid search team in their day to day job responsibilities
• Developed team strategies and tools to help increase efficiency
• Met and onboarded new clients into paid search to find the best solution for their needs
• Provided regular benchmarks and reports for clients
• Oversaw between 250 – 300 active paid search campaigns each month
• Maintained team needs, with strong emphasis on team morale

Hunt Valley, Maryland

• Managed paid search clients from initial client quotes to campaign management
• Collaborated on campaign strategy, ad copy creation and bid optimization
• Researched keyword performance for trends to meet campaign goals
• Provided benchmarks and recommendations/insights into campaign performance
• Built and managed over $500,000/ month in client campaigns
• Maintained client relationships and ascertained individual business needs

Jacksonville, Florida Area

• Planned, prepared, and delivered instructional activities that facilitate active learning
• Established and communicated clear objectives for all learning activities
• Provided a variety of learning materials and resources for use in educational activities
• Identified and selected different instructional resources and methods to meet students' varying needs
• Used relevant technology to support instruction
• Observed and evaluate student's performance and development

• Managed crew coordination for the successful completion of Naval flight missions
• Coordinated the operations of 36 million dollar Naval aircraft and equipment
• Maintained integrity of Secret and Top Secret materials
• Led 11-man crews on complex mission sets
• Maintained daily operations of squadron Information Technology office
• Assigned and maintained over 500 Active NMCI email accounts for the squadron

Prince Frederick, MD

• Maintained database of all families helped by the organization, and followed up with their needs on monthly basis
• Connected low income families with community resources to help improve quality of life
• Led anger management training for at-risk youth in the juvenile justice system
• Facilitated workshops for non-profit community professionals regarding community resources
• Fostered continuous working relationships with other community non-profits

• Ensured safe watercraft transportation of Guests between parks and resorts
• Maintained a continuous working knowledge of new safety protocols and state laws, beingflexible to conform to new standards
• Provided world class customer service to guests
• Worked diligently to ensure guests had an unforgettable vacation, often going above the call of the specific job

• Provided exceptional customer service by understanding each individual customer's needs
• Trained customers on how to use their Apple products in a personal and professional setting
• Provided troubleshooting on customer's Apple devices
• Helped foster a welcoming environment for customers by welcoming them into the Apple culture

Bachelor Of Science - Bs, Sociology And Anthropology

Certifications, Computer And Information Systems Security/Information Assurance

Activities and Societies: ITIL Foundations CompTIA A+ CompTIA Network+ CompTIA Security+