Project Manager / Technician Specialist
Current• Diagnosis of desktop, application, networking and infrastructure issues• Develop company policies / procedures to ensure growth, profitability and customer satisfaction• Develop and design the reporting structure offered to customers to ensure the ability to obtain the proper information necessary to run their businesses. • Project Manager Lead on data conversions with over site of the FTP server as well as special projects such as logistics for on-boarding of larger customers• Installing and configure computer hardware systems and IT software• Initiated, evaluated, and cost justified proposals to enhance business structure • LAN/WAN design and implementation using Cisco routers, hubs and switches• Proficient with Microsoft Office programs and Widows OS Platform• Troubleshooting, operation and repair of Microsoft Windows and Windows based software