Ryan Caigoy Email & Phone Number

Rio Vista, Ca, Us

United States

Rancho Santa Margarita, California, United States

Designed and developed company store API ● Provided backend for inventory, audits, shopping carts, orders, shipping, returns, and finance reports ● Incorporated address validation, tax percent determination by city, and card payments. ● Automated alerts to appropriate systems via emails and text messagesDeveloped admin sites for user-level changes ● Including main company intranet site, company store admin site, events admin site, construction projects site, clinical support management site, and department change site ● Automated notification system integration such as emails, texts, and “pending actions”Developed metal injection molding nitric acid level view and alert system ● Provided interface for scale levels to be viewed over network anywhere in live time. ● Automated alerts for appropriate team members when acid is running low. ● Displayed nitric acid scale levels over time of intervals and units selected by user.Developed automated testing for web applications without ● Developed unit tests and integration tests in MS Unit and X-Unit, saving potentially hundreds of hours in manual testing ● Developed API Load Testing system with JMeter, which incorporates 4 clients for a distributed system.Completed over 200 small project requests ● Numerous emails of appraisal from requestors for quick turnaround time

Rancho Santa Margarita

Developed OS deployment server ● Provided hands-free custom OS image and software installation configurations ● Provided multi-boot USB standard technician tool set for asset tagging and loading boot graphicsCreated standard learning resources for newly hired technicians ● Including OS deployment server training video with instructions on the interface, drivers, software installations, and common problems ● Including handbook with over 50 pages of technical how-to’s and job specific processesDeveloped automated scripts for time-consuming repetitive tasks ● Including new hire AD and email account creations with appropriate settings based on HR information. ● Including all account access removals upon termination process ● Including company-named software RFTP, which automates moving or copying files instantaneouslyDeveloped technician scheduler and display system ● Automates and balances technician schedule with various shift types such as phone shift, OS imaging shift, van duties, and senior staff building assignments ● Displays all technician duties assigned for current week and dayDeveloped customized remote software installer ● Provides technicians with 2-step interface to install software to remote computers on network with silent install options ● Configurable using .bat codeRepaired computer systems of metal workshop machines valued over $100k ● Troubleshooted and resolved network level issues with machine ● Recreated operating systems using image from vendor and RufusSolved over 5000 tickets of all difficulty levels ● Numerous emails of appraisal from requestors for quick problem solving

Orange, Ca

-Manage company technical equipment inventory database of over 600 different equipment previously or currently in use by Employees-Manage and deploy all agency-purchased technical equipment to Employees under agency human resources standards-Train newly hired staff with Windows 7 laptop/desktop, iPhones, iPads, and social work software for efficient use and IT security-Service Staff for IT and Operational Support-Install, setup, and support Windows 7 and Windows 8 Operating Systems-Audit devices annually of over 140 workers for inventory maintenance, software updates, and troubleshooting for non-reported issues-Communicate with IT services company AllCovered IT Solutions when IT Admin is not present

-Corrected and Updated Inventory router, switch, and access point database of over 900 offices-Telnet into company remote site routers and switches to change hostnames and passwords as defined by new company standards with PuTTY-Configured router, switch, UPS’s (power supplies), and wireless access points for efficient and smooth deployment for clients-Deployed Wireless Access points and ensured follow-ups through client history spreadsheets-Created/Edited Company Training Run Books for Concrete Processes on Intern position roles and learning process

-Manage customer food and product according to corporate standards-Answer customer's questions on store ingredients, pricing, and options-Store maintenance according to Health Regulations