Ryan Cameron Email & Phone Number

Workflow Coordinator for the Economic Sanctions Department

Assisted customers with fraud claims.

Job responsibilities:- Resolving the customer’s issue and providing solutions.- Responding to calls in an inbound call center with high call volume and a focus on customer service, quality, adherence and sales.- Identifying opportunities for up-selling additional banking products by understanding customers’ accounts and connecting the customer with the opportunity.- Acknowledging and empathizing with the customer’s situation while being able to balance customer satisfaction, productivity and sales to ensure that the needs of the customer are met.- Maintaining basic knowledge and ensuring compliance with applicable regulatory requirements and internal policies and procedures.

Portland, Oregon Area

I helped manage BlackBerry product presence at national retail locations within the Portland OR market. My main focus was on sales training activities, and helping to cultivate positive relationships with store associates to maintain front-of-mind brand awareness and loyalty.

Portland, Oregon Area

-Inspire and motivate customers and store associates about Microsoft products and Windows PCs-Sell with persuasion by recommending proper technology solutions which solve customer's needs utilizing prescribed demonstration scripts-Engage consumers and Retail Sales Professionals (RSPs) creatively with inspirational product demonstrations and a communication style that explains technology using layman's terms-Make a significant impact on sales and improve the customers' buying experience-Complete call reports, paperwork, and on-going personal training in a timely manner, meeting all deadlines-Maintain Microsoft's visual presence and protect the brand in assigned stores

I build relationships and maintain strong partnerships with store personnel. I collect and report on in-store training, in-store activities, competitive information as well as maintaining brand presence at retail, through merchandising, display maintenance/cleanliness, POP and plan-o-gram compliance.

I was responsible for managing various accounts throughout Oregon for Sony Digital Imaging. I was required to conduct trainings, assisted sale days, and various special events; while helping to gather marketing strategies as well as competitive information for the client. This position was vital in keeping a relationship with each account and to help drive the market share of Sony DSLR’s to the top.

I was responsible for the Portland area. My main responsibilities were to visit select Big Box stores on a regular basis, to help train, kept p.o.p. up to date and improve sales amongst all my assigned stores. I was required to do a regular amount of formal trainings and store events when available. Kept management up to date on competitive info and market strategies via reports or direct contact.I also managed part time associates who work at designated stores during the weekend.

I was a full time Sony rep at CompUSA for 1 of the 25 Sony stores within a store. I kept up on product knowledge, merchandising, and also did formal and informal trainings with businesses, employees and even the public using PowerPoint and videos. While keeping up on the competition and sales. I was also required to do daily, weekly, and monthly reports on sales and general information. I was with the program since it started.

I was responsible for customer service, Inventory ordering and control, 1-hour photo development, selling merchandise, managing employees, planogram setup, stock counts and much more.

I sold computers and other electronics as well as rung up the sales. I was also responsible for Plano grams and other merchandising. I also had clean up the area of my responsibility and make sure all of the tags were up to date.

I sold computers and other electronics as well as rung up the sales. I was in charge of opening the store during the week. I started out as a sales associate and quickly became supervisor for half of the store. I was also a hardware installer whenever it was needed, which included me installing any piece of computer hardware and software into a clients computer.