Passionate about delivering exceptional customer service, I possess strong people skills and a detail-oriented approach. With experience in tax return review, project management, and working with government agencies, I excel at multitasking and managing multiple assignments. Holding a BS in Business Administration and an MBA, along with certifications as an IRS Enrolled Agent and a Certified Payroll Professional, I am committed to accuracy and staying updated. Currently, as a Manager of Tax Operations at Rippling, I lead teams, streamline processes, and drive service improvement. Previously, as a Tax Associate at Rippling and a Federal Tax Compliance Specialist at Paylocity Corporation, I resolved tax notices, maintained client accounts, and ensured accurate reporting. My roles at the Florida and Minnesota Departments of Revenue provided auditing and customer service expertise. Proficient in Windows, Mac, and MS Office, I am a tech-savvy professional. Let's connect to explore how my skills and passion for excellence can contribute to your team's success.