Ryan Carey Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pa, Us

Philadelphia, Pennsylvania, United States

Wilmington, Delaware, United States

- Completed quarterly testing of company-wide IT controls using GRC application called Archer.- Communicated with colleagues across Berkley to obtain evidence and verify IT controls were being followed appropriately.- Monitored daily termination process by inspecting reports generated by Sentinel, ensuring terminated users were not accessing their account post termination date. Ran PowerShell scripts to verify user’s last logon.- Helped generate incident tickets for users showing activity post termination, to ensure remediation would happen promptly.- Assisted with the process of determining root cause of various issues relating to user access reviews, and organized excel graphics to illustrate the data.

Washington, New Jersey, United States

- Answered phones and gave information to callers, took messages, and transferred calls to appropriate departments, strengthening customer service skills.- Greeted customers or callers and handled their needs/directed them to proper department, maintaining positive attitude throughout store.- Coordinated team of shoppers to finish and consolidate orders to maintain efficiency.- Assigned appropriate breaks to coworkers depending on workload, distributing workflow.- Compiled customer’s orders for pickup and delivery in a timely and efficient fashion, keeping customer satisfaction.

Bachelor Of Science - Bs, Computing And Security Technology

High School Diploma