Ryan Carrier

Ryan Carrier Email and Phone Number

Director of Rooms at Sonesta Hotels @ Sonesta Hotels
newton, massachusetts, united states
Ryan Carrier's Location
Pleasantville, Ohio, United States, United States
Ryan Carrier's Contact Details
About Ryan Carrier

He/him

Ryan Carrier's Current Company Details
Sonesta Hotels

Sonesta Hotels

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Director of Rooms at Sonesta Hotels
newton, massachusetts, united states
Website:
sonesta.com
Employees:
1192
Ryan Carrier Work Experience Details
  • Sonesta Hotels
    Director Of Rooms
    Sonesta Hotels Sep 2023 - Present
    Columbus, Ohio Metropolitan Area
  • Sonesta Hotels
    Director Of Housekeeping
    Sonesta Hotels May 2023 - Sep 2023
    Columbus, Ohio Metropolitan Area
  • Sonesta Hotels
    Housekeeping Manager
    Sonesta Hotels Dec 2020 - May 2023
    Columbus, Ohio Metropolitan Area
  • Ihg Hotels & Resorts
    Housekeeping Manager
    Ihg Hotels & Resorts Aug 2017 - Dec 2020
    Columbus, Ohio Area
    + March 2020 - December 2020: additional duties including managing the front desk and reservations+ Developed, implemented, communicated and continuously adjusted new procedures and policies for cleanliness and operations in both housekeeping and at the Front Desk in response to the COVID-19 crisis+ Oversee 30+ international employees working bilingually in Spanish/English+ Manage multiple detail oriented tasks daily including budget, daily operations, payroll, labor, ordering, and more+ Establish highly effective systems and checklists to ensure associates are motivated to support key objectives+ Strong creative mindset to create or simplify multiple organizational tools or processes for greater efficiency+ Managed transition for both Front Office and Housekeeping from a franchise to corporate managed hotel+ Various projects and flexibility managing the housekeeping department through renovation over the course of 12 months
  • Experience Columbus
    Visitor Information And Registration Specialist
    Experience Columbus Sep 2016 - May 2018
    Columbus, Ohio Area
    + Greeting convention attendees, registering convention attendee information, handing out convention supplies and other registration oriented tasks+ Determine visitor interests and suggest suitable attractions, dining, lodging, and shopping to create a superb experience as well as anticipate visitor needs providing insider tips for experiencing Columbus
  • Columbus Scuba, Inc.
    Scuba Diving Instructor
    Columbus Scuba, Inc. Oct 2016 - Oct 2017
    Columbus, Ohio Area
    + PADI Open Water Instructor+ Grew sales, event/trip attendance, and secured return customers for continuing education through personal dive experience and exceptional customer serviceEmployment August 2011 - October 2012 and July 2015 - present
  • Columbus Hospitality Management
    Front Desk Supervisor
    Columbus Hospitality Management Jan 2017 - Aug 2017
    Columbus, Ohio Metropolitan Area
    + IHG Loyalty Champion – average 81% increase in member enrollments, 8 point increase in member recognition, 14 point increase in welcome amenity distribution, all standards met+ Manage group and individual reservations to ensure smooth operation and superior customer service+ Updated various checklists and procedures for better efficiency and cohesion
  • Latin America For Less
    Travel Advisor
    Latin America For Less Nov 2012 - Jul 2016
    Lima, Peru
    + Engage with 40 + clients weekly via phone and email crafting customized experiential travel itineraries, expertly answering common and difficult questions in a clear and concise manner, and overseeing travel experiences+ After 2 years working from Lima, Peru entrusted with a remote position working from Ohio+ Manage emergencies with systematic problem solving coordinating internationally with providers and hotels, and as well as other departments in order to ensure customers consistently receive exemplary attention and service+ Assist and provide feedback in editing, creating, and improving resources and procedures within the company to increase efficiency, productivity, and functionality
  • International Field Studies
    Trip Manager And Office Assistant
    International Field Studies Aug 2011 - Oct 2012
    Columbus, Ohio Area
    + Served as sole client account manager throughout the pre-departure and post-trip processes+ Built lasting relationships with clients and cooperating businesses, + Encouraging repeat business in 2013, confirming 17 repeat trips from 2012, and 15+ new groups or groups older than 2012 all scheduled and confirmed earlier than in previous years+ Simplified and updated organization communication through Google mail, chat, drive resulting in lower communication costs+ Saved 33% by switching food suppliers, average of $2,000 saved each weekend by supplementing flights with other airlines
  • La Casa De Panchita
    Human Rights Intern
    La Casa De Panchita Jun 2009 - Aug 2009
    Lima, Peru
    + Furthered the mission of the organization through managing, enhancing, and expanding events such as: an International Forum and an awareness festival for child domestic labor+ Developed and implemented comprehensive lesson plans for beginner and advanced English classes+ Lived with home stay family and traveled in a cost efficient way throughout Peru+ Improved and expanded social media presence+ Learned about Peruvian culture and improved Spanish skills through immersion with a Peruvian host-family and working in a strictly Spanish language environment with local Peruvians+ Various trips throughout Peru, independently arranged and through International Studies Abroad

Ryan Carrier Skills

Spanish Event Planning Social Media Customer Service Travel Management Teamwork Public Speaking Leadership International Relations Customer Relations Microsoft Office Politics Powerpoint Research Event Management Travel Planning Microsoft Excel Sales Policy Economic Development Excel Non Profits Latin America Process Scheduler Government Nonprofits Scheduling Writing Travel Writing

Ryan Carrier Education Details

Frequently Asked Questions about Ryan Carrier

What company does Ryan Carrier work for?

Ryan Carrier works for Sonesta Hotels

What is Ryan Carrier's role at the current company?

Ryan Carrier's current role is Director of Rooms at Sonesta Hotels.

What is Ryan Carrier's email address?

Ryan Carrier's email address is ry****@****plc.com

What is Ryan Carrier's direct phone number?

Ryan Carrier's direct phone number is +161450*****

What schools did Ryan Carrier attend?

Ryan Carrier attended Walsh University.

What are some of Ryan Carrier's interests?

Ryan Carrier has interest in Scuba Diving, Arabic, International Exchange And Development, Children, Languages, Improv, International Relations, Education, Singing, Human Rights.

What skills is Ryan Carrier known for?

Ryan Carrier has skills like Spanish, Event Planning, Social Media, Customer Service, Travel Management, Teamwork, Public Speaking, Leadership, International Relations, Customer Relations, Microsoft Office, Politics.

Who are Ryan Carrier's colleagues?

Ryan Carrier's colleagues are Dean Williams, Mckensie Taylor, Ignacio Canel, Sou Essam, Don Kesner, Nickoy Wilson, Emil Aziz.

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