I have managed an owned an Independent Transportation Company providing excellent customer service by transporting both Passengers and Packages. I have over 4000 trips

I have been blessed with the opportunity to take my knowledge and skills to an independent dealer that is going to be the #1 used car dealership very soon. In the short amount of time being there I have learned alot and having fun again. 100 Cars for August turn 87% of the inventory

As Service Manager on the Retail side I have increased a client base by 30% and revenue by 200%. In addition I do handle all the insurance and retail claims through our Body and Collision Shop.

Developed a BDC Department from the floor up. Increased traffic flow, increased sales by 30-40%, and increased new car sales and response time by 150%. Responsible for over 40% of the business on the sales floor.

Developed a BDC team where we operated the internet department for 6 different dealerships. Within a 2 month time frame increased Len Stoler Ford's ranking from 1050 to 350 in the country. Managed the Len Stoler Chevrolet Internet Department for 3 years increased the GM response time by 300%. Ranked in the top 3 in response time and sales for the region. Assisted in closing deals, maintained a 14-15% closing ratio on internet leads, with a floor close of 60-70% and 70-80% appointment show ratio.

Trained new hires on how to set a cold call appointment on a one call close. Managed productivity of call center reps. Was responsible for managing the sales and financing for over 100 Sales Reps through out the United States while doing in home presentations. Did the TO calls to close the sale during the in home presentation. Responsible for helping the company reach an avg of $1 million in sales on a weekly basis.