Ryan Cumberbatch Email & Phone Number

Bristol, England, United Kingdom

Responsibilities:Dealing efficiently with the questions and queries from customers. Keeping up to date with the company's products and services.Resolving product or service problems by clarifying clients' complaints and needs.Ensuring that customers are satisfied. Supporting the Store Manager in identifying opportunities for commercial advantage.Opening and closing of the store.Cashing up the tills.Driving a sales culture within the store.Making sure all administrative functions operate at the highest levels.Assist in the training of new members of staff.Processed sales, exchanges, and refunds daily.Inter-branch transfers.Receiving deliveries.Stock allocations.Managing the store social media channels.Visual merchandising.Reviewing customer feedback and then suggesting ways to improve processes and service levels.

Cheshunt, England, United Kingdom

Ensuring an exceedingly high level of customer service.Handling customer queries patiently and efficiently while dealing with any complaints. When the need arose, I escalated the situation to a manager.Ensured that the visual standards of the store met the company’s high standards.Strong organisational and planning skills with close attention to detail.Completing transactions at the checkout.Gained valuable experience in using effective sales techniques.Building great relationships with customers, colleagues, and suppliers.

Harlow, England, United Kingdom

Made sure the shop floor was free of obstacles.Followed company guidelines on retail and security procedures.Helped customers make purchasing decisions by offering suggestions.Handled customer queries face-to-face and on the phone.Worked well under pressure; especially during the holiday periods when the store was at its busiest.

Higher National Diploma, Music Technology, Diphe Electronic Music Production

Activities and Societies: Planning and coordinating marketing activities Cooperation with Advertising and PR Agencies Preparing.

Diploma Of Education, Music, Merit

Music theory and composition. Band practice Songwriting Performance Live performance Music production