Ryan Cushman Email and Phone Number

● Provide High Level support of networks (wired & wireless), security appliances, VoIP Systems, server, and desktop support for numerous commercial clients, non-profit organizations, MSPs, and educational facilities throughout New Mexico, Arizona, Utah, and Colorado.● Manage teams of technicians and contractors as Project Lead for physical CAT6, OM2/3 fiber cabling, and network hardware deployments for clients and contracted projects. Provide and lead the planning, delivery… Show more ● Provide High Level support of networks (wired & wireless), security appliances, VoIP Systems, server, and desktop support for numerous commercial clients, non-profit organizations, MSPs, and educational facilities throughout New Mexico, Arizona, Utah, and Colorado.● Manage teams of technicians and contractors as Project Lead for physical CAT6, OM2/3 fiber cabling, and network hardware deployments for clients and contracted projects. Provide and lead the planning, delivery, installing/configuring, implementation, and final client walk-thru and as-built documentation of work.● Manage internal VMWare hosts and Microsoft servers in a production environment with virtual machines running Active Directory, Microsoft Exchange, Office 365, and QuickBooks; including system updates, patches, and company disaster recovery plan which involves multiple onsite and offsite backup solutions. Manage internal Cisco VoIP solution and network infrastructure.● Responsible for continually doing research on new products and solutions. Installing and testing out trial versions of various applications to better our company. Work with sales reps, vendors, and attend webinars in attempts to find continually better and viable options for ourselves and our clients. Show less

● Managed and operated a custom cabinet and carpentry business, including its employees, equipment, and property. ● Acted as the lead salesman, designer, builder, lead finisher, installer, and point of contact for all private clients, partners, and general contractors.● Designed and programmed computer generated “cut and build” specs for manufacturing product with CNC output support with full architectural design and overviews with high-tech CAD software and tools.

● Provided desktop support for approximately 100 users and support of local and offsite monitoring and technical support of Sybase, SQL, Mail, and Backup servers with 24/7 On-call support.● Assisted in the designing and integration of all physical networks, including fiber and CAT5E wire drops.● Was responsible for our company and sister companies’ network architecture, infrastructure, design, and implementation.

● Provided technical support and monitoring of high-end 24x7 production environments, including liaison between Sys Admins, On-call Groups, and vendors in the coordination of technical issues involving network, hardware, application, and operating systems.● Assisted in the implementation of AOL’s joint project with TATA and SITEL in establishing customer service call centers in Mumbai and New Delhi, India.● Supported, diagnosed, and collected data to support clients, BETA testers, and… Show more ● Provided technical support and monitoring of high-end 24x7 production environments, including liaison between Sys Admins, On-call Groups, and vendors in the coordination of technical issues involving network, hardware, application, and operating systems.● Assisted in the implementation of AOL’s joint project with TATA and SITEL in establishing customer service call centers in Mumbai and New Delhi, India.● Supported, diagnosed, and collected data to support clients, BETA testers, and provide information and technical assistance in TCP/IP, DSL, Cable, Satellite, and standard analog connections. Show less