- Successfully consultatively sell a variety biological service contracts. Expanded business portfolio by generating over 2 million$ of revenue through strategic sales initiatives, contract renewals and over two dozen new client acquisitions. Navigate long sales cycles with multiple gatekeepers and expertly negotiate contracts. - 2019: Quota of 610K revenue exceeded. created 680k in revenue. Account renewal rate of 100% - 2020: Goal of 690K revenue exceeded, guaranteed 710k of revenue. Account renewal rate of 93% - 2021: Target of 715k in revenue exceeded, producing 735K in revenue. Account renewal rate of 100% - 2022: Quota of 800k in revenue met. Account renewal rate of 97% - 2023: Goal of 815K exceeded, producing 845k in revenue. Account renewal rate of 93% - 2024: 800K produced so far, on track to exceed target of 865K Account retention rate of 100% so far - Retained and Grew partner relationships with both private companies and multiple local and federal government agencies such as the National Institute of Health, National Institute of Science and Technology, Department of Homeland Security and Department of Defense. Partnerships and clients that account for over 75% of all revenue. Renewal rate achievement of 97% - Drive new sales resulting in program expansion and 28% growth.- Serve as a liaison for over 25 clients and internal teams, effectively translating client needs and expectations to ensure seamless delivery of services. - Designed and conducted educational workshops aimed at increasing sales proficiency and product knowledge among team members, contributing to overall sales performance. - Led sales exhibitions at trade shows and industry meetings to enhance brand visibility, conduct outreach, and drive sales growth through networking and promotional activities.

-Conducted extensive research on the spread of prion disease in cervids, aiming to increase awareness of the impending spread Chronic Wasting Disease within the Mid-Atlantic region.-Investigated the transmission dynamics of Avian Influenza in wildfowl, collaborating with poultry producers to implement measures aimed at controlling the spread of Highly Pathogenic Avian Influenza in poultry populations.-Demonstrated expertise in evaluating the effectiveness of oral vaccines in mammalian species, encompassing vaccine distribution, trapping, and comprehensive biological sampling.-Proficiently processed biological samples in a laboratory setting, adhering to strict protocols and ensuring accuracy and reliability of results.-Utilized a diverse array of techniques to obtain biological samples from avian and mammalian species, employing ethical and efficient methods to gather essential data.

-Surpassed performance targets by achieving an 11% increase in the total number of resolved inquiries compared to the previous year, demonstrating a commitment to excellence and efficiency.-Consistently handled an average of 70 calls per day, showcasing strong multitasking abilities and a dedication to providing timely and effective customer service.-Maintained up-to-date knowledge of animal health, active disease outbreaks, and relevant regulations, enabling the successful provision of guidance and accurate responses to inquiries.-Expertly documented all customer interactions and prepared detailed reports on disease surveillance and quantified human-wildlife conflicts, contributing to data-driven decision-making processes.-Played a key role in training new personnel on customer service techniques, as well as imparting essential knowledge on relevant regulations and reporting requirements, ensuring a knowledgeable and proficient team.

-Achieved consistent sales performance by effectively prospecting, qualifying, and closing leads to meet and exceed monthly, quarterly, and annual sales targets.-Developed and maintained strong client relationships through regular communication, follow-up, and personalized service, resulting in a high rate of customer satisfaction and loyalty.-Utilized effective sales techniques and product knowledge to articulate the features and benefits of products, address customer concerns, and overcome objections to close sales.-Collaborated with cross-functional teams to ensure seamless delivery of products and services, resolve customer issues, and provide ongoing support.-Actively participated in sales meetings, training sessions, and workshops to stay updated on product developments, industry trends, and sales techniques.