Ryan D. Email & Phone Number
Who is Ryan D.? Overview
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Ryan D. is listed as Dallas-based IT professional at Planet Home Lending, LLC, a company with 755 employees, based in Dallas, Texas, United States. AeroLeads shows a matched LinkedIn profile for Ryan D..
Ryan D. previously worked as IT Support Technician II at Planet Home Lending, Llc and Senior Information Technology Support at Pincomputing Company, Lp. Ryan D. holds Information Technology from North Central Texas College.
Email format at Planet Home Lending, LLC
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About Ryan D.
I found a way to combine three things that I enjoy in life (computers, puzzles, helping others) in a way that created and guides my current career path in Information Technology. My jack-of-all-trades training and experience from a background working in local government, private healthcare, and currently the financial industry, have given me a great understanding of how to use the knowledge and experience I've gathered over the last 10 years to communicate effectively to co-workers and clients to swiftly resolve issues.Outside of work, I love to go camping/fishing at lakes, collect/ play board games, play computer games, binge on YouTube, and listen to music. I also have a French Bulldog named Opie who keeps me entertained and busy with his wild personality.
Ryan D.'s current company
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Ryan D. work experience
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Senior Information Technology Support
- Provide remote technical support to a corporate healthcare management company andtheir 120+ nursing/rehab facilities.
- Assist nurses with a range of issues from printer malfunctions and computersoftware/hardware issues, to network problems within the building or ISP outages.
- Run server updates for MS Work Resources servers as well as maintain them.
- Use remote software to access user computers and servers.
- Travel to facilities to repair and upgrade network infrastructure.
- Use Active Directory and Exchange to maintain user profiles, mailboxes, and theiraccess within the network.
Information Technology Support Technician
- Answered help desk calls
- Used active directory to change permissions and manage user profiles
- Imaged new PC’s, installed programs and configured them to be deployed to users
- Used Track-IT ticketing software and LANSweeper software to help troubleshoot helpdesk calls and document how I solved the issue.
- Used anti-virus software to clean user’s PC’s.
- Worked with Windows XP, 7 and 8
Information Technology Support Technician
- Used McAfee virus software and Malware Bytes for virus protection and removal
- Worked with Dell Kace hardware inventory system
- Made sure that all training laptops were up to date with all the usual software updates
- Helped with installing and configuring IP cameras
- Performed maintenance, repairs, and upgrades to Dell computer workstations
- Answered and responded to help desk calls
Information Technology Support Technician
- Worked with PC imaging using an image server and then deployed them to the workplace
- Responded to internal tech support tickets face-to-face, through phone or remote desktop connection
- Virus protection and removal
- City-wide staff driver updates
- Switch closet maintenance
- Maintained and organized the IT closet and physically documented where everything went
Customer Support Representative
- Level 1 Tech support rep for a Thomson Reuters tax and accounting platform called OneSource.
- Handled issues dealing with logging into certain tax and accounting software
- Created help desk tickets and sometimes escalated them to higher techs if needed using the HEATticketing system
- Worked one-on-one with clients on the phone
Product Quality Technician(Tester)
Colleagues at Planet Home Lending, LLC
Other employees you can reach at planethomelending.com. View company contacts for 755 employees →
Jorge Brown-Ojeda
Colleague at Planet Home Lending, Llc
Ellicott City, Maryland, United States, United States
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MC
Michelle Carmouche
Colleague at Planet Home Lending, Llc
Mckinney, Texas, United States, United States
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JC
Jacob Coutu
Colleague at Planet Home Lending, Llc
Morris, Connecticut, United States, United States
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RH
Richard Huang
Colleague at Planet Home Lending, Llc
Alhambra, California, United States, United States
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GP
Geresh Patel
Colleague at Planet Home Lending, Llc
Plano, Texas, United States, United States
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MG
Mark Goduto
Colleague at Planet Home Lending, Llc
New Britain, Connecticut, United States, United States
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KD
Kourtney Doyle
Colleague at Planet Home Lending, Llc
Tampa, Florida, United States, United States
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MG
Michael Gibbs
Colleague at Planet Home Lending, Llc
Baltimore, Maryland, United States, United States
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KB
Katy Blossman
Colleague at Planet Home Lending, Llc
Austin, Texas, United States, United States
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KH
Kathleen Henry
Colleague at Planet Home Lending, Llc
Brea, California, United States, United States
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Ryan D. education
Information Technology
Information Technology
Frequently asked questions about Ryan D.
Quick answers generated from the profile data available on this page.
What company does Ryan D. work for?
Ryan D. works for Planet Home Lending, LLC.
What is Ryan D.'s role at Planet Home Lending, LLC?
Ryan D. is listed as Dallas-based IT professional at Planet Home Lending, LLC.
Where is Ryan D. based?
Ryan D. is based in Dallas, Texas, United States while working with Planet Home Lending, LLC.
What companies has Ryan D. worked for?
Ryan D. has worked for Planet Home Lending, Llc, Pincomputing Company, Lp, City Of Lewisville, City Of Richardson Texas, and City Of Highland Village.
Who are Ryan D.'s colleagues at Planet Home Lending, LLC?
Ryan D.'s colleagues at Planet Home Lending, LLC include Jorge Brown-Ojeda, Michelle Carmouche, Jacob Coutu, Richard Huang, and Geresh Patel.
How can I contact Ryan D.?
You can use AeroLeads to view verified contact signals for Ryan D. at Planet Home Lending, LLC, including work email, phone, and LinkedIn data when available.
What schools did Ryan D. attend?
Ryan D. holds Information Technology from North Central Texas College.
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