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Ryan D. Email & Phone Number

Dallas-based IT professional at Planet Home Lending, LLC
Location: Dallas, Texas, United States 7 work roles 2 schools
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Current company
Role
Dallas-based IT professional
Location
Dallas, Texas, United States
Company size

Who is Ryan D.? Overview

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Quick answer

Ryan D. is listed as Dallas-based IT professional at Planet Home Lending, LLC, a company with 755 employees, based in Dallas, Texas, United States. AeroLeads shows a matched LinkedIn profile for Ryan D..

Ryan D. previously worked as IT Support Technician II at Planet Home Lending, Llc and Senior Information Technology Support at Pincomputing Company, Lp. Ryan D. holds Information Technology from North Central Texas College.

Company email context

Email format at Planet Home Lending, LLC

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Planet Home Lending, LLC

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Profile bio

About Ryan D.

I found a way to combine three things that I enjoy in life (computers, puzzles, helping others) in a way that created and guides my current career path in Information Technology. My jack-of-all-trades training and experience from a background working in local government, private healthcare, and currently the financial industry, have given me a great understanding of how to use the knowledge and experience I've gathered over the last 10 years to communicate effectively to co-workers and clients to swiftly resolve issues.Outside of work, I love to go camping/fishing at lakes, collect/ play board games, play computer games, binge on YouTube, and listen to music. I also have a French Bulldog named Opie who keeps me entertained and busy with his wild personality.

Current workplace

Ryan D.'s current company

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Planet Home Lending, LLC
Planet Home Lending, Llc
Dallas-based IT professional
meriden, connecticut, united states
Employees
755
AeroLeads page
7 roles

Ryan D. work experience

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Senior Information Technology Support

Plano, Texas, United States

  • Provide remote technical support to a corporate healthcare management company andtheir 120+ nursing/rehab facilities.
  • Assist nurses with a range of issues from printer malfunctions and computersoftware/hardware issues, to network problems within the building or ISP outages.
  • Run server updates for MS Work Resources servers as well as maintain them.
  • Use remote software to access user computers and servers.
  • Travel to facilities to repair and upgrade network infrastructure.
  • Use Active Directory and Exchange to maintain user profiles, mailboxes, and theiraccess within the network.
Jun 2014 - Mar 2020

Information Technology Support Technician

Lewisville, Texas, United States

  • Answered help desk calls
  • Used active directory to change permissions and manage user profiles
  • Imaged new PC’s, installed programs and configured them to be deployed to users
  • Used Track-IT ticketing software and LANSweeper software to help troubleshoot helpdesk calls and document how I solved the issue.
  • Used anti-virus software to clean user’s PC’s.
  • Worked with Windows XP, 7 and 8
Jan 2014 - Jun 2014

Information Technology Support Technician

Richardson, Texas, United States

  • Used McAfee virus software and Malware Bytes for virus protection and removal
  • Worked with Dell Kace hardware inventory system
  • Made sure that all training laptops were up to date with all the usual software updates
  • Helped with installing and configuring IP cameras
  • Performed maintenance, repairs, and upgrades to Dell computer workstations
  • Answered and responded to help desk calls
Jun 2013 - Oct 2013

Information Technology Support Technician

  • Worked with PC imaging using an image server and then deployed them to the workplace
  • Responded to internal tech support tickets face-to-face, through phone or remote desktop connection
  • Virus protection and removal
  • City-wide staff driver updates
  • Switch closet maintenance
  • Maintained and organized the IT closet and physically documented where everything went
Jun 2012 - Apr 2013

Customer Support Representative

Addison, Texas, United States

  • Level 1 Tech support rep for a Thomson Reuters tax and accounting platform called OneSource.
  • Handled issues dealing with logging into certain tax and accounting software
  • Created help desk tickets and sometimes escalated them to higher techs if needed using the HEATticketing system
  • Worked one-on-one with clients on the phone
Sep 2009 - Jan 2010
Team & coworkers

Colleagues at Planet Home Lending, LLC

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2 education records

Ryan D. education

FAQ

Frequently asked questions about Ryan D.

Quick answers generated from the profile data available on this page.

What company does Ryan D. work for?

Ryan D. works for Planet Home Lending, LLC.

What is Ryan D.'s role at Planet Home Lending, LLC?

Ryan D. is listed as Dallas-based IT professional at Planet Home Lending, LLC.

Where is Ryan D. based?

Ryan D. is based in Dallas, Texas, United States while working with Planet Home Lending, LLC.

What companies has Ryan D. worked for?

Ryan D. has worked for Planet Home Lending, Llc, Pincomputing Company, Lp, City Of Lewisville, City Of Richardson Texas, and City Of Highland Village.

Who are Ryan D.'s colleagues at Planet Home Lending, LLC?

Ryan D.'s colleagues at Planet Home Lending, LLC include Jorge Brown-Ojeda, Michelle Carmouche, Jacob Coutu, Richard Huang, and Geresh Patel.

How can I contact Ryan D.?

You can use AeroLeads to view verified contact signals for Ryan D. at Planet Home Lending, LLC, including work email, phone, and LinkedIn data when available.

What schools did Ryan D. attend?

Ryan D. holds Information Technology from North Central Texas College.

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