- Manage the pro shop, Oversee Front-End Operations, clubhouse, and electric cart rentals, ensuring smooth day-to-day operations and exceptional customer service.- Supervise and develop staff, including hiring, onboarding, and scheduling, fostering a positive and productive work environment.- Coordinate and promote golf tournaments, outings, and programs, while developing and implementing annual marketing strategies to increase revenue and public interest.- Oversee inventory management, Handle financial transactions and maintain accurate records for all aspects of the pro shop, ensuring effective retail strategy and loss prevention.

- Managed and scheduled tee times efficiently, ensuring a smooth booking process and optimal course utilization for guests.- Provided outstanding customer service by assisting guests with their needs, answering inquiries, and enhancing their overall golfing experience.

- Provide exceptional guest experience by offering in-depth product education, explaining the benefits and features of lululemon apparel, and ensuring guests make informed purchasing decisions.-Actively engage with guests on the sales floor, assess their needs, and deliver personalized solutions while maintaining the store’s luxury environment.-Execute market-relevant omnichannel programs, including buy online pickup in store, and ship from store options, ensuring a seamless end-to-end guest experience.- Leverage in-store technology to support store operations, manage inventory, and enhance the guest experience through efficient and accurate transactions.

- Develop and execute creative visual merchandising strategies to enhance product presentation and drive sales.- Manage stock levels and ensure effective product rotation to maintain inventory accuracy and availability.

- Supervised and developed the merchandising team, ensuring efficient performance and achievement of sales goals.- Managed relationships with vendors to ensure timely product ordering and optimal stock levels.-Planned and executed strategic merchandise layouts to enhance product visibility and drive sales.-Certified in forklift and power jack operation, ensuring safe and efficient handling of merchandise.

- Assisted in visual merchandising and stock replenishment to ensure a well-organized and appealing sales floor.- Supported inventory management by regularly updating stock levels and restocking shelves.

- Provided excellent customer service by efficiently handling transactions and addressing customer inquiries.- Managed cash handling responsibilities, ensuring accurate and secure cash register operations.