Ryan Darling Email & Phone Number

Dayton, Oh, Us

Miamisburg, Ohio, United States

Miamisburg, Ohio

Miamisburg, Ohio

- Conduct the analysis, definition, documentation and testing of application & system enhancements. - Continuously identify and document known errors and operational knowledge for improved services.- Implement and design software solutions to achieve customer targets.- Serve as the customer SPOC for company and client partnerships.

Dayton, Ohio Area

Manage the maintenance and security of Benchmark Family Service's networks and servers. I manage the IT Department as well as create processes, standards and procedures that ensure the timely and efficient delivery of network services and support. I provide reports and maintain logs as necessary for efficient organizational functioning. Develop and implement short and long term plans for the advancement of the agency's network and information systems.

Responsible for maintenance and upkeep of network & computer systems. Performed routine maintenance and assessment of all systems. Ensured the security of the agency's network. I collaborated and incorporated consultants on various projects as needed. Trained and supported staff in the use of computer programs and operations. Oversaw all HelpDesk operations.

"Bridging the gap between technology and you"

Setup new users on all required programs and equipment, managing security, access, and documentation. Troubleshoot, repair, maintain, install, and perform testing activities on various computer equipment, peripherals, data communication, and computer network systems. Provided support to users relating to both hardware and software problems. Provided services to ease workloads of staff by utilizing available resources and software. Maintain software and hardware inventory and tracking systems.