Ryan Daugherty Email & Phone Number

Florida, United States

Jacksonville, Florida, United States

Jacksonville, Florida

Analyze requirement documents for test plan and test case creation.Execute test procedures and report progress/defect status.Track defects through the entire defect lifecycle.Perform Quality Reviews on Software Specification Documents and provide feedback to Business Analysts.Work with Development and Support staff in problem analysis, reproduction, and.

Jacksonville, Florida Area

• Daily analyzed 60+ sample specifications and corresponding documents to determine accurate product pricing for customer
• Documented unusual specifications that deviated more than 7% from company standards
• Generated customer reports detailing analysis on provided product sample
• Operated and utilized lab equipment/tools according to lab procedures
• Filed and stored samples according to set procedures

Jacksonville, Florida

• Assisted IT personnel with creation and testing of PO Status reports; streamlined discovery of errors on customer orders
• Created macros for product allocation reports; resulting in reduced time needed to process daily customer orders
• Planned and executed daily allocation of all brand/generic warehouse products
• Inspected multiple cycles of indirect customer product returns, ensuring issuance of proper credit amount
• Managed 200+ customer licensing records for DEA/DQSA compliance
• Assisted in largest successful generic product launch in company history, resulting in $150M in gross first week sales

• Increased department sales and store metrics by developing/implementing new workflow routines
• Individually executed department inventory scans, resulting in no error records
• Performed an average of $100K in weekly merchant initiated reverse logistics

• Administered new employee training techniques, resulting in increased stores sales and multiple Top 5 district store rankings
• Top performer in store sales through exemplary customer service and brand knowledge
• Coordinated multiple store events which boosted sales and strengthened customer relationships