Currently overseeing the distribution of Lowe's appliances throughout California. I am using JDA Warehouse Management to cycle count the entire facility every three days. Our accuracy is 99.99%. I also handle all damage claims for Lowe's and all other customer inquiries.

My main functions were reconciliation of all the inventory, assigning new items a location so they could be selected efficiently and monitoring all the reports for the daily assignments in Inventory Control. I was able to help create 10 different reports that allowed Inventory Control to coordinate with other departments and fix discrepancies in real time. I trained our cycle counting staff in the annual inventory procedures. This was beneficial because the distribution center was then under 1%… Show more My main functions were reconciliation of all the inventory, assigning new items a location so they could be selected efficiently and monitoring all the reports for the daily assignments in Inventory Control. I was able to help create 10 different reports that allowed Inventory Control to coordinate with other departments and fix discrepancies in real time. I trained our cycle counting staff in the annual inventory procedures. This was beneficial because the distribution center was then under 1% of the total dollar amount that needed reconciled over the past 5 years. I was on the warehouse management system team that helped do all the set up for the new Manhattan WMS program to improve efficiency in the distribution center. Show less

As a Key Carrier I supervised the opening and the closing of the store. My main functions were to direct associates on the main sales floor. I assisted at the customer service desk with customer inquiries and returns. I responded to any urgent calls and always practiced keeping our work environment safe for all customers and employees.As a Department Supervisor I successfully managed 6 different departments throughout the store. I received 20 certificates for excellent customer service… Show more As a Key Carrier I supervised the opening and the closing of the store. My main functions were to direct associates on the main sales floor. I assisted at the customer service desk with customer inquiries and returns. I responded to any urgent calls and always practiced keeping our work environment safe for all customers and employees.As a Department Supervisor I successfully managed 6 different departments throughout the store. I received 20 certificates for excellent customer service while managing those departments. I trained other leads on the store's annual inventory process which made the whole store inventory much more efficient. I directed all of my department team members to cycle count and order product daily to ensure we were close to 100% in stock for our customers daily. Show less