Compiled materials needed for background investigation. Worked with Security Specialists to initiate background investigations in OPM's E-QIP system, uploading of investigation into eOPF. Provided expedient information to process cases, ensuring all documents and determinations are appropriate, accurate, complete, and prompt responses to all questions. Coordinated with regional staff to provide local support for employees. Scheduled and processed records for medical examinations and drug… Show more Compiled materials needed for background investigation. Worked with Security Specialists to initiate background investigations in OPM's E-QIP system, uploading of investigation into eOPF. Provided expedient information to process cases, ensuring all documents and determinations are appropriate, accurate, complete, and prompt responses to all questions. Coordinated with regional staff to provide local support for employees. Scheduled and processed records for medical examinations and drug testing requirements. Assisted with the training of new HRAs in Personnel Security and other SDAs. Determined the required documents that employees must complete. Processed appointment documents for new employees in assigned organizations. Familiarity with DOI Access, USA Access, USA Staffing, MySupport, eDrug, and CHS systems. Show less

Sole liaison for the program in Viet Nam. Collaborated with local agencies to collect data and evaluated need prioritization for long term projects, including interviews and site inspections. Taught bi-weekly English classes to 32 local government officials with no Vietnamese language training, including the creation of lesson plans and events. Established professional and social networks to facilitate future efforts.

Provided customer support, including hardware and software troubleshooting for Windows and Mac OS, while supervising a large computer lab. Guided students in use of software, including Microsoft Office and Google Docs. Maintained a quiet and productive environment.

Responsible for pulling and posting of files in timely manner in support of the medical staff. Followed HIPAA confidentiality regulations. Data processing in NextGen and Citrix, as well as scanning old charts into digital records.

Stocked and replenished merchandise, maintaining accurate stock records with daily audits. Responsible for flex fulfillment in addition to hourly deadlines. Direct and indirect customer support. Worked with team to unload pallets as well as solely for stocking floor throughout day. Training new employees.

Fostered strong teamwork and self-reliance skills, task prioritization, and self-discipline.

Coordinated between multiple agencies. Promoted team cohesion and worked in support of larger company through strong communication skills under stressful environments.