Ryan Durkin Email & Phone Number

Denver, CO, US

• Optimized live operations content for on-time delivery, focusing on top line KPI targets and increasing holiday revenue sales.
• Planned and executed A/B tests to retain lapsed payers and convert non-payers.
• Self-started live ops calendar detailing promotions, sales, item rotations, and discounts for project planning.

Austin, Texas, United States

• Assisting with ideation, features, and product management
• Working with multi-functional teams
• Deep dive into data metrics to observe player / economy trends

Carlsbad, California, United States

• Developed a new role within the company that primarily focuses on the health and maintenance of the product.
• Creating roadmaps of running features and flighting A/B tests to our user base.
• Monitor for growing trends disrupting our user base spanning from crashes to UX issues that arise.

Carlsbad, CA

• Monitor the health of Cookie Jam Blast via ad rev, crash rates, or DAU
• Live Ops investigations into player known issues
• Coordinating with producers and engineers to kick off feature builds to QA for testing
• Assist engineers in prepping and creating delta's for our live ops server pushes

Greater San Diego Area

• Performing the same duties as QA Coordinator as well as...
• Introduce and collaborate on creating new and pre-existing QA tools
• Daily management and maintenance on JIRA database
• Consolidate on feature documentation
• Write, review, and maintain precise test cases and test plans
• Train and mentor QA testers

Greater San Diego Area

• Responsible for all aspects of testing applications within the studio.
• Communicating to the producer and all QA sources that ranges from bugs to questions on new functionalities or features.
• Keeping track of new functionalities that are to be integrated.
• Point of contact for all departments; CS (Customer Service) Team, Engineer Team, QA Team, Art Team, Level Design Team, and for the Producer / Project Manager
• Testing, tracking, and reporting bugs as well as assigning tasks to the QA team
• In charge of configuring open graph assets for Cookie Jam to our production environment

Greater San Diego Area