Ryan Edinger Email & Phone Number

Columbus, Ohio, United States

Administered various functions of customer service and driver-management to help oversee daily operations. Worked with Account Managers and Load Coordinators to meet customer demand and optimize driver schedules. Routinely audited and adjusted daily plan to maximize efficiency. Monitored safety and compliance needs and executed strategies to ensure deadlines were met. Tracked maintenance needs and coordinated with on-site mechanics to meet service due dates. Proactive in new driver on-boarding with regular follow-up briefings. Stayed up-to-date on relevant DOT compliance topics such as heavy-haul, alcohol transport and CSA Basics. Frequently discussed defensive driving and Smith System during driver on-boarding and critical event reviews.

Van Buren, Ohio, United States

Team-oriented work environment focused on managing customer’s outbound and inbound transportation needs. Large fleet-size with strong emphasis on implementation, execution, and continuation of company safety culture. Analyzed data to provide corrective training for drivers involved in safety-related events. Focused on driver retention by understanding individual’s needs and goals to help ensure their best experience possible. Executed repowers and adjusted load planning to maintain our commitment for exceptional on-time service.

Stockton, California, United States

Ownership of account’s profitability and overall performance. Accountable for equipment maintenance and driver safety requirements to comply with DOT and company policy. Managed ongoing logistical/freight issues with prompt communication. Coordinated onboarding and account specific training for new team-members. Other responsibilities included but not limited to: load planning, route planning/optimization, data entry, payroll adjustments, driver discipline, and weekly invoice and KPI summaries. Sourced backhaul partners to add valuable cost-savings to customer. Strong focus on utilization and operating goals.

Findlay, Ohio, United States

Oversaw night operations for multiple dedicated Best Buy fleets. Ensured smooth operation under DOT guidelines. Participated in management of roughly 200 drivers during peak season. Answered high volume of phone calls and kept organized notes to prioritize and resolve matters promptly. Continuously audited with close attention to detail to identify and resolve issues. Facilitated swaps and splits, expedited OTR repairs and reassigned load assignments to prevent service failures. Reported ongoing issues to night crew and day shift managers.