Ryan Engstrom Email & Phone Number

Superior, Wisconsin, United States

MEMCM (ConfigMgr) Co-Management Site server configuration, backup, maintenance, updates OS deployment via pxe boot to a task sequence of HP laptop and desktop models utilizing HPIA, BCU Software deployment automation (initial deployments, supersedence updating, uninstallation) through required and available deployments to devices and users Driver and firmware update automation to devices, including self service installation by non-admin end users utilizing HPIA Monthly patching of Microsoft Windows clients (OS, Office, Defender), utilizing the MEMCM software update point and Windows Update for Business via co-managementMEM (Intune) OSD of HP and Microsoft devices in a AADJ tenant via autopilot Software deployment automation utilizing Win32 apps, msi, and Office 365 HP device firmware update and configuration via HP Connect proactive remediations Monthly patching of Microsoft Windows clients utilizing Windows Update for Business, including hardware drivers and firmware GPO migration/conversion to MEM utilizing the settings catalog and admx ingestionOn Premises Roles On prem maintenance, configuration, and backup of local Active Directory, IIS, WSUS, DNS, Group Policy, DHCP Server, Print Server, File Server Side by side upgrading of ADDS servers to current operating systems Daily backup of ADDS infrastructure utilizing command line to create scheduled tasks (and DR testing) AADConnect installation and configurationPowerShell Automation HP CMSL automation to maintain model repositories of drivers and firmware for use with HPIA Detection and Remediation PowerShell scripts to ensure consistency with system configuration via Proactive Remediations (MEM) and Configuration Baselines (MEMCM) Licensing Automation through active directory groups of users to properly apply A3 user licenses within Azure.

Superior, Wisconsin, United States

 Supervision of IT staff IT Budget Management Coordination of district purchased services Coordination of district hardware lifecycle Chairman of the Superior CAN (Community Area Network)

Superior, Wisconsin, United States

 Network support utilizing Windows Server Active Directory, TCP/IP, DHCP, DNS, WINS Exchange Server management End User Computer Support

Rogers, Minnesota, United States

 Network support utilizing Windows Server 2003 Active Directory, TCP/IP, DHCP, DNS, WINS Exchange Server 2003 management IP Phone setup utilizing Cisco POE switches and phones WatchGuard Firebox firewall administration Terminal Services/Citrix configuration Cat 5e network cabling, switch configuration, and cable management

Plymouth, Minnesota, United States

 Legal document generation Process automation utilizing Visual Basic for Applications Technical PC support

St Paul, Minnesota, United States

 Settled accounts receivable entry issues for various US Bank customer accounts Author Microsoft Excel, Word, and Access macros, to assist in automation

Duluth, Minnesota, United States

 Installed, configured, troubleshot computer hardware and software Cleaned and repaired audio/video equipment Provided excellent customer support

Duluth, Minnesota, United States

 Resolved various issues reported by County computer users Setup and installed new computers utilizing Symantec Ghost Installed, configured, and troubleshot computer hardware and software