Ryan Erickson Email & Phone Number

Palm Springs, California, United States

San Diego Metropolitan Area

Denver, Colorado, United States

➥ Promoted to Club Manager and immediately identified and targeted diverse club issues, worked with the team to address each through direction, tools, and best practices➥ Implemented processes and controls to decrease theft by 30% and reduced shrink by 8 bp over last year➥ Developed professional relationships with 150+ employees to establish trust and improve the workplace atmosphere resulting in a 15-basis point increase in associate satisfaction surveys with 85% associate satisfaction score ➥ Created promotional strategies and programs to meet objectives, including executing monthly merchandise planograms, utilizing feature space of new and exciting products, and capitalizing on new and ongoing membership sign-up promotions resulting in a sales increase of 17%➥ Utilized exceptional listening skills to understand the customer's concern and provided quick resolution with an overall Net Promoter Score of 82%➥ Served as a subject matter expert training and supervising new and existing staff members to produce highly productive and knowledgeable teams➥ Ranked 3rd in the company in Fresh Department Sales Penetration at 39% by implementing new standards in quality and management of daily production goals

Fullerton, California, United States

➥ Served as a Co-Manager supporting and assisting Club Manager direct and coach management team in all facility operations, including merchandising, safety, associate training, hiring, and member service➥ Offered a comprehensive understanding of all legal and company policies, procedures, and regulations while ensuring adherence across the department ➥ Instrumental in club, receiving Market Club of Year accolades by improving club standards and exceeding club metrics and sales goals➥ Designated as Interim Club Manager for two locations, enhanced and elevated club standards, targeted and improved negative shrink trends, and increase member satisfaction scores➥ Served in a department management role and addressed inherited teams’ performance through creating a training program for all associates which enhanced sales knowledge, set expectations, and reinforced company directives; implemented within 3 weeks for current associates, and all new hires trained within the first week of employment➥ Training implementation reflected an increase in Club performance daily; credit card submissions went from 3.4 per day to 12 per day by the end of the first year, with a 15% increase

Lincoln, Ne And Palm Desert Ca

➥ Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel➥ Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership➥ Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies➥ Completed inventory audits to identify losses and project demand➥ Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership➥ Collaborated with store manager to develop strategies for achieving sales and profit goals➥ Organized schedules, workflows, and shift coverage to meet expected business demands➥ Enforced company policies and procedures to strengthen operational standards across departments

Southern California Region, Ca

➥ Supported the implementation of 3-phases (HR optimization, implementation of workgroups, daytime stocking), which reflected new ways of working in 17 locations across Southern California over a 9- month time frame➥ Exceptional change management reflected successful operations across all units without interruption➥ Managed across a multi-unit platform as an active member of the Change Management project by collaborating with the change management teams in each location, delivering new communication, expectations and then following up in person and providing feedback➥ Instituted training for club leadership, monitoring club performance, and feedback through multiple channels of communication➥ Directed and guided Club Champions to drive training and performance for HR and Hiring tasks within each facility➥ Aligned closely with Market Managers and Club Managers to introduce and implement new ways of working for all associates

Grand Island, Nebraska

Davenport Area, Iowa

Lincoln Area, Nebraska

Lincoln Area, Nebraska

Lincoln Area, Nebraska

Associates Of Science, Pre-Allied Health

Bachelor Of Science (B.S.), Health And Human Performance: Emphasis In Business Sport Management