Ryan Fitzpatrick Email & Phone Number

Liverpool, England, United Kingdom

Looking after front desk, where all visitors and contactors report to when entering the building. Using a sign app system.Responsible for for all Health & Safety, including fire alarm testing, emergency light testing & floor walking.Look after all room booking on a daily basis.Reporting any maintenance issues to the local authority

November 2016 – presentFacilities Admin & Front of house support – Tilney Investment ManagementMy role was a duel role supporting the back office with Facilities & supporting front of house.• Back office duties; include replenishing the photocopiers 2 times a day, Mail Room operations.• Floor walking, checking all rooms are ready for the working day ahead. Checking all lights Are working across the office.• Manage & produce security cards for the business, running weekly & monthly reports for management.• Maintain all equipment including reporting all issues to 3rd party suppliers.• Deal with all incoming & outgoing post, including recorded & special deliveries.• Super user for OBA (Royal Mail) & Iron Mountain Connect.• Support office relocations & office internal moves • Front office duties include meetings & greeting clients to Tilney for meetings in a professional manner & provide friendly, knowledgeable assistance.• Replenish all meeting rooms when finished with.• Manage meeting rooms booking through Microsoft outlook.• Provide cover across all offices when needed.• Answering client’s calls & putting them through to the relevant people.• First Aider`

Liverpool, England, United Kingdom

• Opening and sending out post, Using on line business account (Royal Mail)• Ordering stationery supplies • Sending faxes vis email • Dealing with in coming clients(Meet and Greet)• Floor Walking • Archiving Confidential documents • Replenishing stationery stock• Fire Marshall• Setting up meeting rooms

Liverpool, England, United Kingdom

November 2015 – October 2016 – Facilities/Client Support Team LeaderDWF LLP Solicitors, Liverpool/Preston As team leader I am responsible for delivering exceptional service for our Clients and customers across the following areas• Responsible for health and safety, ensuring the building is compliant• Lead the team to deliver a 1st class service for clients and customers across both facilities and client service areas• Liaison with key suppliers ensuring services are provided effectively and within budget • Identify improvements and changes to services provided and support any change implementation• Space Utilization • Welcoming clients and dealing with telephone enquiries to DWF • Updating building file • Setting up meeting rooms