Ryan Flaherty

Ryan Flaherty Email and Phone Number

Enrollment and Sales Director @ Dylan Jahraus
Indianapolis, IN, US
Ryan Flaherty's Location
Greater Indianapolis, United States
Ryan Flaherty's Contact Details
About Ryan Flaherty

I am a results-oriented client/customer success workforce solutions leader with several years of experience in various components of the industry. Throughout my career, I have consistently delivered top-notch performance and achieved business growth success in diverse aspects of the field. My leadership skills have been instrumental in leading large recruitment and client success teams to achieve significant financial growth and establish a strong market presence. I pride myself on nurturing exceptional client and customer relationships, ensuring the utmost satisfaction. I am a dedicated and self-motivated team player, driven by a passion for excellence. My track record includes proven expertise in customer and client success, talent supply chain sourcing and management, handling high-volume recruiting, nurturing MSP relationships, direct client account management, overseeing operations, and retaining business. What truly sets me apart is my unwavering commitment to surpassing client and customer expectations. I employ a proactive and consultative approach to drive new business opportunities, consistently striving to exceed client needs and foster mutually beneficial partnerships. I have 10 prior years of corporate buying/merchant experience within top retailers in the multi-channel environment. Leading up to my corporate retail years I had a progressive customer focused retail operations and store management background. During my time in these positions, I built a proven history of success in business growth with product assortment and proprietary product development, financial planning and analysis, sourcing and product development, marketing and creative collaboration, market share customer growth initiatives, innovation and team leadership/management driving a positive culture in the workplace. I have transitioned and leveraged my industry background expertise to the client success and recruiting world. I have built and managed top notch client and customer success teams as well as recruiting teams to support these industries while fostering dynamic partnerships with external clients and customers. Majored in Fashion Merchandising Business with a Marketing minor from the Miller School of Business at Ball State University.

Ryan Flaherty's Current Company Details
Dylan Jahraus

Dylan Jahraus

View
Enrollment and Sales Director
Indianapolis, IN, US
Website:
dylanjahraus.com
Employees:
8
Ryan Flaherty Work Experience Details
  • Dylan Jahraus
    Enrollment And Sales Director
    Dylan Jahraus
    Indianapolis, In, Us
  • Dylan Jahraus
    Sales Account Manager & Customer Success
    Dylan Jahraus Nov 2024 - Present
  • Dylan Jahraus
    Director Of Customer Success
    Dylan Jahraus Oct 2023 - Nov 2024
    The Ultimate Etsy Course- Learning & Coaching Program & The Ultimate Etsy Community -Work closely with CEO/Founder and COO/Director of Ops as a member of the Lead Executive Team.-Responsible for entire student journey and ensuring fulfillment is running smoothly and exceeding customer expectations.-Assisting with the building and automation of several company processes and rollouts including our transition from Kajabi to Circle. -Assisting with the running of our separate… Show more The Ultimate Etsy Course- Learning & Coaching Program & The Ultimate Etsy Community -Work closely with CEO/Founder and COO/Director of Ops as a member of the Lead Executive Team.-Responsible for entire student journey and ensuring fulfillment is running smoothly and exceeding customer expectations.-Assisting with the building and automation of several company processes and rollouts including our transition from Kajabi to Circle. -Assisting with the running of our separate Etsy paid community platform outside of the course and coaching program -Host weekly onboarding calls with new students to bring them from the sales process into the coaching community; a liaison between the sales team and our coaching team.-Developed and implemented an accountability plan to keep students engaged including facilitating weekly calls directly in our platform.-Fully managing our team of 10+ coaches/coaching lead including all coaching call operations and logistics-Distribute Monthly Student Success Surveys to collect metrics on customer progress, engagement, and shop sales. Create and track KPI's.-Monitor and respond to customer escalations and inquiries.-Monitor Community Group circles inside the program and assist with Coaching as needed-Recruiting assistance for the company for all roles-Created and launched employee review program and act as the head of culture including all planning of team events and culture activities Show less
  • Russell Tobin
    Manager- Recruiting Fulfillment & Client Engagement/Customer Success
    Russell Tobin May 2023 - Sep 2023
    New York, New York, United States
    -Oversaw and led the entire Creative/Marketing division including 2 strong recruiting teams and one additional manager-7 direct reports.-Successfully grew creative business from the ground up including hiring full team and training-Supported direct and MSP clients with strong YOY business growth-some up to 40%. Client roster including several top tier companies including: Nike, Meta, Adobe, Microsoft, L Brands, Doordash, Zillow, Match Group, MLS, Hallmark, Disney ,Apple etc.-PRISM… Show more -Oversaw and led the entire Creative/Marketing division including 2 strong recruiting teams and one additional manager-7 direct reports.-Successfully grew creative business from the ground up including hiring full team and training-Supported direct and MSP clients with strong YOY business growth-some up to 40%. Client roster including several top tier companies including: Nike, Meta, Adobe, Microsoft, L Brands, Doordash, Zillow, Match Group, MLS, Hallmark, Disney ,Apple etc.-PRISM LGBTQIA+ ERG Co-Chair as part of company internal diversity and inclusion efforts-Client account management building strong relationships and handling all correspondence and fulfillment flow between RTA and client-First or second ranked supplier on several client scorecards exhibiting consistent growth and market share for the firm.-Successfully launched and fostered new clients ultimately leading to placement and presence with the companyRussell Tobin, one of the nation’s leading professional recruitment and staffing advisory firms, offers a tailored approach to helping organizations connect with direct hire and contract employees across a variety of skillsets and industries. Having a depth and breadth of industry expertise, our talent advisors and recruitment specialists are able to provide customized and swift solutions to fulfill client and candidate hiring needs.We work with each and every candidate to assess their respective goals and subsequently build a comprehensive and transparent roadmap for achieving a successful placement. We take great pride in cultivating an open and honest relationship with our clients and candidates in an effort to create a long-term relationship.Our dedication to results, along with our reputation built on a consistent and successful track record of placing candidates, enables us to continuously provide best-in-class services. Show less
  • Russell Tobin
    Associate Manager- Recruiting Fulfillment & Client Engagement/Customer Success
    Russell Tobin Jan 2022 - May 2023
    New York, New York, United States
    Russell Tobin, one of the nation’s leading professional recruitment and staffing advisory firms, offers a tailored approach to helping organizations connect with direct hire and contract employees across a variety of skillsets and industries. Having a depth and breadth of industry expertise, our talent advisors and recruitment specialists are able to provide customized and swift solutions to fulfill client and candidate hiring needs.We work with each and every candidate to assess their… Show more Russell Tobin, one of the nation’s leading professional recruitment and staffing advisory firms, offers a tailored approach to helping organizations connect with direct hire and contract employees across a variety of skillsets and industries. Having a depth and breadth of industry expertise, our talent advisors and recruitment specialists are able to provide customized and swift solutions to fulfill client and candidate hiring needs.We work with each and every candidate to assess their respective goals and subsequently build a comprehensive and transparent roadmap for achieving a successful placement. We take great pride in cultivating an open and honest relationship with our clients and candidates in an effort to create a long-term relationship.Our dedication to results, along with our reputation built on a consistent and successful track record of placing candidates, enables us to continuously provide best-in-class services. Show less
  • Jbc
    Talent Acquisition Executive-Recruitment & Client Success Leader
    Jbc Feb 2021 - Jan 2022
    New York, New York (Remote)
    • Managed creative, marketing, e-commerce, and technical category fulfillment, along with client management responsibilities for a diverse portfolio of clients associated with the firm.• Provided oversight/support for additional team members in a high-paced environment, overseeing both permanent and contract placement services, catering to a wide spectrum of clients, ranging from startups to Fortune 500 companies.• Actively engaged in account management, which encompassed activities… Show more • Managed creative, marketing, e-commerce, and technical category fulfillment, along with client management responsibilities for a diverse portfolio of clients associated with the firm.• Provided oversight/support for additional team members in a high-paced environment, overseeing both permanent and contract placement services, catering to a wide spectrum of clients, ranging from startups to Fortune 500 companies.• Actively engaged in account management, which encompassed activities such as intake calls, thorough scorecard reviews, productive hiring manager discussions, and proactive business development efforts.• Demonstrated proficiency in the comprehensive maintenance and effective utilization of the full-scale Applicant Tracking System (ATS), Bullhorn.• Played a pivotal role in acquiring numerous new clients and enhancing the firm’s overall presence across the board, leading to notable improvements in supplier rankings and reputation.JBC is a leading global consumer search practice supporting the world’s most innovative & sought-after brands. From startups to Fortune 500 companies, we understand the fundamental need to have the right people in the right positions to propel your business to the next level. That’s why we get to know you and the people who make up your ethos to find the perfect candidates to support and drive your organization forward.We have decades of experience in your industry and plenty of strategic market intelligence, but most importantly we know that what sets us apart is our focus on people first. This focus isn’t just to find that one perfect person for a job, it’s to help shape organizations person by person as the building blocks of your future. Show less
  • Frontgate
    Merchant-Vendor Relationship/Product Development/Sourcing
    Frontgate Oct 2019 - Feb 2021
    West Chester, Ohio
    Decorative accessories (Indoor/Outdoor) Wall decor & mirrors, interior accessories, interior & outdoor lighting, firescreens, outdoor statuary, outdoor planters & lanterns, bird baths & fountains, mailboxes and address plaques, and outdoor solutions. Heavy in proprietary product development, assortment architecture including drop ship, cross functional collaboration, catalog creation and website input, innovation and financial business analysis. Maintaining strong vendor relationships with… Show more Decorative accessories (Indoor/Outdoor) Wall decor & mirrors, interior accessories, interior & outdoor lighting, firescreens, outdoor statuary, outdoor planters & lanterns, bird baths & fountains, mailboxes and address plaques, and outdoor solutions. Heavy in proprietary product development, assortment architecture including drop ship, cross functional collaboration, catalog creation and website input, innovation and financial business analysis. Maintaining strong vendor relationships with domestic and international suppliers. Was responsible for entire multi-million dollar dec acc business including team management with 2 direct reports including an associate and assistant merchant. Show less
  • Dsw Designer Shoe Warehouse
    Senior Buyer
    Dsw Designer Shoe Warehouse Dec 2018 - Jun 2019
    Columbus, Ohio
    Women’s Dress FootwearLed a multi million dollar business of women’s classic dress brands. Responsible for 3 direct reports and worked with several cross functional partners including private label product development. Responsible for hitting sales plan targets and company growth initiatives.Note: Position was eliminated in a department restructure.
  • Zappos Family Of Companies
    Buyer-Women'S Fashion Footwear
    Zappos Family Of Companies Jul 2016 - Nov 2018
    Las Vegas, Nevada
    Seasoned buyer of women's fashion footwear. Bought, managed and planned a top multi million dollar contributing portfolio of suppliers. Mentored, developed and lead within a team of various level buyers in a self starting environment. Regularly working with various cross functional teams to ultimately achieve sales plans and YOY growth. Grew and improved health of business with strong increases and margin gains during tenure. Helped develop and manage lower level buyers and interns.
  • Zappos Family Of Companies
    Buyer- Kids Footwear
    Zappos Family Of Companies Jan 2015 - Jun 2016
    Las Vegas, Nevada
    Buyer of a kids casual major footwear business. Planned, managed and bought a multi-million dollar business of major take down suppliers. Grew business exponentially during tenure in area hitting YOY and plan targets. Became a leader and mentor within the team and helped grow the awareness and business health to positive target hitting results.
  • Zappos Family Of Companies
    Buyer- Home (Bed & Bath/Tabletop)
    Zappos Family Of Companies Jul 2014 - Dec 2014
    Las Vegas, Nevada
    Buyer of the Bed/Bath and tabletop categories for Zappos.com. Was responsible for entire business including full financial plans as well as hitting sales targets and managing open to buy. Assisted in all marketing and site placement efforts to grow category awareness as well as working with cross functional support teams.
  • Zappos Family Of Companies
    Assistant Buyer- Home (Bed & Bath/Tabletop)
    Zappos Family Of Companies Jul 2013 - Jul 2014
    Las Vegas, Nevada
    Assisted my buyer with all of the planning and buying for bed/bath, tabletop and category buy within the home department for Zappos.com. Grew the business to 30+ brands by managing reports and writing orders, vendor relationships, bringing on additional vendors and traveling to markets. Expected to speak to as well as be held to the business and year over year growth in relation to our plans and forecasts. Assisted with all marketing ideas, site placements and social media efforts for our… Show more Assisted my buyer with all of the planning and buying for bed/bath, tabletop and category buy within the home department for Zappos.com. Grew the business to 30+ brands by managing reports and writing orders, vendor relationships, bringing on additional vendors and traveling to markets. Expected to speak to as well as be held to the business and year over year growth in relation to our plans and forecasts. Assisted with all marketing ideas, site placements and social media efforts for our brands to increase category awareness for the home department. Managed a portfolio of suppliers solely as an asst. buyer. Show less
  • Elie Tahari
    Operations Manager/Customer Success-Collection Flagship -Soho
    Elie Tahari Jun 2012 - May 2013
    New York, New York
  • Scoop Nyc
    Operations Manager/Retail Coordinator-Upper East Side
    Scoop Nyc Feb 2011 - Jun 2012
    New York, New York
  • Guess?, Inc.
    Assistant/Co Manager-Soho Flagship/South St. Seaport
    Guess?, Inc. Jun 2009 - Feb 2011
    New York, New York
  • Peoples Revolution
    Fashion Pr Intern
    Peoples Revolution Oct 2009 - Nov 2009
    New York, New York
  • Sixty Uk
    Marketing/Pr Intern
    Sixty Uk May 2008 - Jul 2008
    London, United Kingdom

Ryan Flaherty Skills

Fashion Merchandising Visual Merchandising Retail Store Management Apparel Retail Sales Marketing Trend Analysis Customer Service Social Media Public Relations Loss Prevention New Store Openings Merchandise Planning Assortment Time Management Inventory Control Driving Results Store Operations Fashion Buying Trend Forecasting Footwear Recruiting Hiring Employee Training Shoes Clienteling Trend

Ryan Flaherty Education Details

Frequently Asked Questions about Ryan Flaherty

What company does Ryan Flaherty work for?

Ryan Flaherty works for Dylan Jahraus

What is Ryan Flaherty's role at the current company?

Ryan Flaherty's current role is Enrollment and Sales Director.

What is Ryan Flaherty's email address?

Ryan Flaherty's email address is rf****@****ngs.com

What schools did Ryan Flaherty attend?

Ryan Flaherty attended Ball State University.

What skills is Ryan Flaherty known for?

Ryan Flaherty has skills like Fashion, Merchandising, Visual Merchandising, Retail, Store Management, Apparel, Retail Sales, Marketing, Trend Analysis, Customer Service, Social Media, Public Relations.

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