Ryan Fredette Email & Phone Number

• Manage all aspects of Contract Classes, Volunteers/VolunTEENs, Youth Scholarships, and Aquatics programming.
• Oversee Social Media & Marketing for Department including creating and coordinating social media posts, community banners, flyers, monthly newsletter, and the quarterly Activity Guide.
• Plan and coordinate multiple special events and projects.
• Supervise, train, schedule, and evaluate Community Services Program Specialists.
• Respond to requests for assistance and inquiries from internal and external customers through various forms of correspondence.

• Oversaw Contract Classes program, including processing instructor payments, refunds, new classes, and marketing.
• Responded to requests for assistance and inquiries from the general public through various forms of correspondence.
• Provided direct office management and administrative support to multiple supervisors.
• Maintained inventory records, process purchase requisitions, maintain purchase records, and resolve errors in orders received and invoices.
• Performed daily cash balancing and reconciliation.

• Coordinated several programs involving residents, employees and council members.
• Established and maintained departmental information, records, work orders, and files.
• Processed and prepared invoices and purchase orders for various departments.
• Maintained, tracked and reported budgets for several accounts and divisions.

Chino Hills, CA

• Supervised, trained, and scheduled staff for program activities or special events.
• Delivered customer service by answering inquiries and solving problems.
• Developed, planned, and organized specific program activities or special events.
• Communicated with residents and customers via phone, email, or in-person.

Chino Hills

• Performed research on background information for clients
• Prepared invoices for suppliers
• Coordinated contacts and pricing inquiries using Excel and Microsoft Word computer software
• Performed general clerical work including typing, filing, and record keeping

Bachelor'S Degree, Business Administration And Management, General, 3.95 Summa Cum Laude

Activities and Societies: Beta Gamma Sigma, Phi Kappa Phi, Delta Epsilon Iota, and The Golden Key International Honor Societies.

Associate'S Degree, Business Administration And Management, General, 3.92