Ryan Fredette Email & Phone Number

• Manage all aspects of Contract Classes, Volunteers/VolunTEENs, Youth Scholarships, and Aquatics programming. • Oversee Social Media & Marketing for Department including creating and coordinating social media posts, community banners, flyers, monthly newsletter, and the quarterly Activity Guide.• Plan and coordinate multiple special events and projects.• Supervise, train, schedule, and evaluate Community Services Program Specialists.• Respond to requests for assistance and inquiries from internal and external customers through various forms of correspondence.

• Oversaw Contract Classes program, including processing instructor payments, refunds, new classes, and marketing.• Responded to requests for assistance and inquiries from the general public through various forms of correspondence.• Provided direct office management and administrative support to multiple supervisors.• Maintained inventory records, process purchase requisitions, maintain purchase records, and resolve errors in orders received and invoices.• Performed daily cash balancing and reconciliation.

• Coordinated several programs involving residents, employees and council members.• Established and maintained departmental information, records, work orders, and files.• Processed and prepared invoices and purchase orders for various departments.• Maintained, tracked and reported budgets for several accounts and divisions.

Chino Hills, Ca

• Supervised, trained, and scheduled staff for program activities or special events.• Delivered customer service by answering inquiries and solving problems.• Developed, planned, and organized specific program activities or special events.• Communicated with residents and customers via phone, email, or in-person.

Chino Hills

• Performed research on background information for clients• Prepared invoices for suppliers• Coordinated contacts and pricing inquiries using Excel and Microsoft Word computer software• Performed general clerical work including typing, filing, and record keeping

Bachelor'S Degree, Business Administration And Management, General, 3.95 Summa Cum Laude

Activities and Societies: Beta Gamma Sigma, Phi Kappa Phi, Delta Epsilon Iota, and The Golden Key International Honor Societies.

Associate'S Degree, Business Administration And Management, General, 3.92