Ryan Friedman Email & Phone Number

Greater Phoenix Area

Greater Phoenix Area

Greater Phoenix Area

Phoenix, Arizona, United States

• Maintain all responsibilities from Data Center Engineer position.
• Developed and managed program for standardization of infrastructure at all levels to allow for stamp and hyper scale-out via means of self-service model for infrastructure deployment team.
• Developed new methodology for capacity management to align with shift in focus and strategy of data center organization.
• Adapted existing capacity management web application to cover both capacity management methodologies.
• Developed and managed standardized documentation for tracking infrastructure components enabling small team to scale globally with ease and work from anywhere.
• Developed policies and procedures for infrastructure team to provide consistency in implementations.

Phoenix, Arizona, United States

• Responsible for design and implementation of infrastructure across all GoDaddy.com data centers and enterprise sites.
• Developed standard methodology for infrastructure deployment to allow for consistent means across for capacity management globally.
• Developed capacity management web application (PHP / MySQL / MSSQL).
• Developed detailed methods and documentation to allow for team to work remotely.
• Developed detailed standardized documentation to allow for seamless engagement with outside parties.
• Responsible for capacity modeling, tracking and optimization.

Phoenix, Arizona, United States

• Managed three 24 x 7 teams covering three data centers totaling 15 employees under management.
• Responsible for directing day to day including break-fix component and server growth inventory management, ensuring SLA’s adherence and personnel management.
• Responsible for design and implementation of infrastructure across all GoDaddy.com data centers and enterprise sites.
• Responsible for establishment and maintenance of vendor relationships.
• Technical resource for third tier troubleshooting both physical and logical.
• Responsible for capacity projections and capacity management across all products at all enterprise sites as well as scenario impact assessments.

Phoenix, Arizona, United States

• Maintained all responsibilities of prior position.
• Provided direction for team relating to goal/objectives and daily work.
• Responsible for interviewing new Data Center Technician candidates.
• Responsible for inventory management of on site FRU components.
• Responsible for capacity management of new product offerings and assisted with overall Data Center capacity projections.

Phoenix, Arizona, United States

• Part of team to provide 24 x 7 coverage of 5,000 square foot raised floor facility consisting of enterprise class server and network hardware.
• Responsible for daily operational support and expansion of enterprise class server and network equipment including hardware FRU swaps, OS provisioning and configuration, server installation and cabling.
• Worked to onboard physical presence for two new products through demo and prep of new facility.
• Worked with development team on automated provisioning solution for new product offering.
• Developed automated reports to assist in management of new product offerings