 Subject matter expert on Microsoft Server operating systems and applications, QA and multi-tiered virtual system build and integration. Analyzing, capacity planning, designing, configuring, testing, maintaining and supporting the bank’s server infrastructure, hardware and system software components including Microsoft Server Platforms, Storage Area Networks, virtualization platforms and security systems in accordance with established procedures. Design, implement, configure and deploy a new Citrix XenApp 7.6 environment to include integration with the bank’s internal applications and Active Directory environment. Redesigned Active Directory Group Policies to align with requirements for the Citrix XenApp environment. Effectively managing small to large projects in a cross-functional environment while adapting to rapidly changing technology and applying it to business needs. Provide after-hours helpdesk support. Proactively monitor and troubleshoot Citrix XenApp and XenServer hosts. Planning, implementing and supporting blade based server systems with affiliated storage and backups as well as traditional rack mountable servers. Diagnose and troubleshoot complex enterprise system issues affecting end users in a timely manner to minimize downtime while maintaining the performance, capacity and stability of the server production infrastructure. Provide Citrix support for application owners using Citrix. Ensure optimal performance and capacity management for the XenApp environment. Provides reports to management on nature of problems with root-cause-analysis and resolution steps as required. Coordinates and implements projects and performs other duties as assigned.

Installed, configured and deployed Microsoft System Center Configuration Manager agency wide. Installed, configured and deployed Microsoft System Center Service Manager for helpdesk requests and automation. Configured and Deployed Cisco 2901 series routers supporting WAN connectivity between sites. Database administration and support. Upgrade VMware virtual environment to ESXi 5.5 Oversee network and equipment upgrades to include IOS, CatOS image upgrades and configuration changes. Quickly resolve all IP network issues to reduce waste and downtime while also ensuring client service level agreements. Designed, configured and deployed a second XenApp 7.0 farm to support Windows 8.1 and mobile devices both at the office and for remote/home users. (Legacy farm had to remain in place to support older Oracle applications not supported on newer systems) Administered multiple ASA firewalls throughout the WAN to ensure LAN integrity from external threats. Manage and maintain Websense web filtering servers. Monitor network traffic for bottlenecks and resolve as necessary. Tested networks for weakness and patch/reconfigured when needed. Deployed wireless networking allowing for staff/workstation authentication via RADUIS server. Replaced outdated storage systems with a Dell Compellent iSCSI SAN providing better redundancy, reliability and performance. Maintained side by side virtual environment consisting of Microsoft Hyper-V 2012 R2 and VMware ESXi 5.1. Replaced and managed Cisco Catalyst switches and wireless infrastructure. Deployed Microsoft System Center Virtual Machine Manager. Database administration and support. Deployed Websense web content filtering system. Began preparations of RLD domains to support Windows 8.1, Office 2013, MicrosoftSQL Server 2012 and Windows Server 2012 R2. Brought Microsoft SQL Server licensing into compliance.