Ryan Glancy Email & Phone Number

Inverkip, Gb

My role as a Service and Repair Engineer for James Frew includes the following:- Completing annual Landlords certificates-Servicing of boilers and fires-Attending breakdowns, fault finding, repairing or making safe where necessary -Completing standby shifts every 6 days in order to provide a 24-hour service to meet our customer's needs and attend to emergency situations.-Usage of customer service skills, providing the best possible service.

Paisley, Scotland, United Kingdom

Scotland, United Kingdom

My role as a work coach for DWP included the following:•Supporting people and helping them in their journey back into employment. I workclosely with the people in my caseload to identify their key job skills, improve theirCV, perfect their interview techniques, and gain better job-seeking skills. Using in-depthknowledge of local employment opportunities to help them get the rightpost.•Talking to people and guiding them through some particularly challenging times intheir lives, using coaching techniques tailored to each individual's circumstances.Signposting them and leading them on their journey back into employment.•Completing various admin/organisation processes having a caseload that canincrease to 130+ people means I have needed to be meticulous with mytimekeeping, information processing, and management skills to stay in control ofthe forever changing role.

Glasgow, Scotland, United Kingdom

My Role as a dispatch planner for Edrington included the following:•Planning the dispatch of all containers & trailers for Europe•Liaising with shipping companies daily to ensure a smooth process from dispatchwarehouse to the customer.•Assigning appropriate times for containers to come on-site and regularlycommunicating with production to ensure all stock is available on time for itsdispatch slot.•Production of Age Certificates

Glasgow, Scotland, United Kingdom

My role as part of the planning team in Edrington includes the following;•Managing the placement of staff on a daily basis to ensure that all productionlines are working at optimum efficiency.•Participating in daily meetings with other teams in the office we identify anyissues with the production plan and develop strategies accordingly.•Aiding in the production of weekly targets and forecasts to improve production speeds.•Carrying out daily handover meetings to ensure nightshift workers are aware ofthe priorities and expected targets.•Assisting in the production of the manning calculation.

Bachelor Of Science - Bs, Architectural Technology, 2:2

Higher National Diploma, Architectural Technology, A