Operations Supervisor
Current• Oversight of the local training program including airline specific programs and compliance.• Manage daily operations and provide leadership and coaching to increase safety and performance.• Conducted station audits with the FAA and customers.• Built relationships and positive communication with airline customers and ground handling companies.• Created a briefing board for the break rooms – a weekly updated digital slide show of safety and training topics.• Expanded Single Operator program and training in Detroit.• Responsible for the writing and creation of the Station Plan and our station specific Training Guide.• Assisted the Total Quality team in revising Practical Training forms and feedback with changes in the CBT• Sent to Delta’s De/Anti-Icing Program Certified Deice Instructor training in Minneapolis twice. Trained other station trainers in the company in the Delta program for a season.
