Director, Us Client Success
Current
Aug 2023 - Present
AeroLeads people directory · profile
Ryan Grogan Email & Phone Number
Account Management & Customer Success Leader | Strategic Growth | Servant Leader | Director @ Kudelski Security
at
Kudelski Security
1 work email found
@mapp.com
2 phones found area 516 and 619
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
Account Management & Customer Success Leader | Strategic Growth | Servant Leader | Director @ Kudelski Security
Location
San Diego, California, United States
Company size
Who is Ryan Grogan? Overview
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Quick answer
Ryan Grogan is listed as Account Management & Customer Success Leader | Strategic Growth | Servant Leader | Director @ Kudelski Security at Kudelski Security, a company with 288 employees, based in San Diego, California, United States. AeroLeads shows a work email signal at mapp.com, phone signal with area code 516, 619, and a matched LinkedIn profile for Ryan Grogan.
Ryan Grogan previously worked as Director, US Client Success at Kudelski Security and Senior Director, Account Management and Customer Success at Mapp Digital. Ryan Grogan holds Bachelor Of Business Administration - Bba, Business Administration, Management And Operations from Providence College.
Company email context
Email format at Kudelski Security
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{first}.{last}@mapp.com
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Profile bio
About Ryan Grogan
Ryan Grogan is a Account Management & Customer Success Leader | Strategic Growth | Servant Leader | Director @ Kudelski Security at Kudelski Security. Colleagues describe him as "I had the pleasure of working with Ryan during his impactful tenure as Director of Client Success and Revenue Operations at Kudelski Security. His strategic vision transformed our customer success framework, driving net revenue retention from 99% to 122% YoY. Ryan has a remarkable talent for building scalable processes - his client health program reduced our service churn from 12% to 5%, while managing a $50MM+ ARR portfolio. He brings a rare combination of analytical rigor and relationship-focused leadership that delivers measurable results. Any organization would benefit from his expertise in revenue operations and customer success" and "I had the pleasure of working with and for Ryan for 10 years at Mapp Digital and BlueHornet, where we supported our largest and most strategic enterprise customers like P&G, GHA, lululemon, CBS, and Columbia Sportswear. From day one, Ryan displayed exceptional leadership, guiding the team with both strategic vision and a genuine commitment to our clients' success. His analytical skillset and strong commercial background are two important qualities I grew from. As my manager, Ryan was supportive, always fostering an environment of collaboration and continuous growth. He not only provided valuable mentorship but also empowered us to take ownership of our objectives, pushing us to deliver innovative solutions in an ever-evolving industry. Over the years, I learned a tremendous amount from Ryan and I’m truly grateful for his leadership and mentorship. Ryan is a results-driven leader who was successful in developing long standing partnerships with our key enterprise accounts and driving revenue growth. He inspired those around him to perform at their highest level. I highly recommend him and hope our paths cross again. "
Current workplace
Ryan Grogan's current company
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Kudelski Security
10 roles
Ryan Grogan work experience
A career timeline built from the work history available for this profile.
Senior Director, Account Management And Customer Success
Mapp Digital is an Insight-led marketing cloud platform offering marketers reliable insights that enable successful cross-channel marketing campaigns. Product offering includes cross-channel customer engagement (Email, SMS, In-App, Web), data management (CDP, DMP), and analytics. Reporting to Chief Customer Officer, promoted with expanded scope to lead all.
Nov 2020 - Jul 2023
Director, Account Management
Promoted to lead the Account Management department for Mapp’s Americas business. Reporting to the Chief Customer Officer, managed a team of four Account Directors, responsible for the retention and growth of 200+ enterprise accounts. Charged with driving strategic account growth through renewal expansions, product cross-sells and strategic service upsells..
Jan 2019 - Oct 2020
Director, Strategic Accounts
Recruited to lead Mapp’s largest global enterprise account – Procter & Gamble – managing 150+ business units globally across five brands in three markets (Americas, EMEA, APAC). Led a global support team of twelve across four countries. Responsible for designing and implementing account development strategies to improve relationship management with key.
Jan 2016 - Dec 2018
Account Director
Bluehornet (A Digital River Company)
BlueHornet, a Digital River subsidiary, was an Email Service Provider specializing in the Retail, DTC, and Travel & Hospitality verticals. BlueHornet was acquired by Marlin Equity Partners in 2015 and merged with Teradata Marketing Applications to form Mapp Digital. Managed portfolio of strategic accounts worth $4MM+ in ACV across key verticals..
Nov 2013 - Dec 2015
Senior Account Manager
Bluehornet (A Digital River Company)
Nov 2011 - Oct 2013
Account Director
Recruited to New York-based advertising agency to expand company’s scope of services into direct response & digital marketing. Managed portfolio of accounts worth $2MM+ in ARR. Promoted and relocated to Chicago in 2010 to lead CRM department. Managed team of three responsible for driving the customer segmentation, channel execution, and measurement of all.
Jan 2010 - Oct 2011
Senior Account Executive
Dec 2007 - Dec 2009
Account Executive
Nov 2006 - Nov 2007
Account Coordinator
Sep 2005 - Oct 2006
Team & coworkers
Colleagues at Kudelski Security
Other employees you can reach at kudelskisecurity.com. View company contacts for 288 employees →
SB
Sophie Bidawid
Colleague at Kudelski SecurityLausanne, Vaud, Switzerland, Switzerland
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SU
Sunder Upadhyay
Colleague at Kudelski SecurityAtlanta Metropolitan Area, United States
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RM
Raúl Márquez
Colleague at Kudelski SecurityParacuellos De Jarama, Community Of Madrid, Spain, Spain
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LP
Lucas Plancherel
Colleague at Kudelski SecurityLausanne, Vaud, Switzerland, Switzerland
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KS
Kent Saunders
Colleague at Kudelski SecurityMinneapolis, Minnesota, United States, United States
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JG
Johan Gaymard
Colleague at Kudelski SecurityLausanne, Vaud, Switzerland, Switzerland
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JJ
Jinsy Joseph
Colleague at Kudelski SecurityIndia, India
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JC
Jonathan Collins
Colleague at Kudelski SecurityAtlanta Metropolitan Area, United States
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YM
Yann Mahmoudi
Colleague at Kudelski SecurityLausanne Metropolitan Area, Switzerland
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AK
Aleksei Korneikov
Colleague at Kudelski SecurityMadrid, Community Of Madrid, Spain, Spain
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Sophie Bidawid
Colleague at Kudelski SecurityLausanne, Vaud, Switzerland, Switzerland
View →
SU
Sunder Upadhyay
Colleague at Kudelski SecurityAtlanta Metropolitan Area, United States
View →
RM
Raúl Márquez
Colleague at Kudelski SecurityParacuellos De Jarama, Community Of Madrid, Spain, Spain
View →
LP
Lucas Plancherel
Colleague at Kudelski SecurityLausanne, Vaud, Switzerland, Switzerland
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KS
Kent Saunders
Colleague at Kudelski SecurityMinneapolis, Minnesota, United States, United States
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JG
Johan Gaymard
Colleague at Kudelski SecurityLausanne, Vaud, Switzerland, Switzerland
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JJ
Jinsy Joseph
Colleague at Kudelski SecurityIndia, India
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JC
Jonathan Collins
Colleague at Kudelski SecurityAtlanta Metropolitan Area, United States
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YM
Yann Mahmoudi
Colleague at Kudelski SecurityLausanne Metropolitan Area, Switzerland
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AK
Aleksei Korneikov
Colleague at Kudelski SecurityMadrid, Community Of Madrid, Spain, Spain
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1 education record
Ryan Grogan education
FAQ
Frequently asked questions about Ryan Grogan
Quick answers generated from the profile data available on this page.
What company does Ryan Grogan work for?
Ryan Grogan works for Kudelski Security.
What is Ryan Grogan's role at Kudelski Security?
Ryan Grogan is listed as Account Management & Customer Success Leader | Strategic Growth | Servant Leader | Director @ Kudelski Security at Kudelski Security.
What is Ryan Grogan's email address?
AeroLeads has found 1 work email signal at @mapp.com for Ryan Grogan at Kudelski Security.
What is Ryan Grogan's phone number?
AeroLeads has found 2 phone signal(s) with area code 516, 619 for Ryan Grogan at Kudelski Security.
Where is Ryan Grogan based?
Ryan Grogan is based in San Diego, California, United States while working with Kudelski Security.
What companies has Ryan Grogan worked for?
Ryan Grogan has worked for Kudelski Security, Mapp Digital, Mapp, Bluehornet (A Digital River Company), and Fathom Communications.
Who are Ryan Grogan's colleagues at Kudelski Security?
Ryan Grogan's colleagues at Kudelski Security include Sophie Bidawid, Sunder Upadhyay, Raúl Márquez, Lucas Plancherel, and Kent Saunders.
How can I contact Ryan Grogan?
You can use AeroLeads to view verified contact signals for Ryan Grogan at Kudelski Security, including work email, phone, and LinkedIn data when available.
What schools did Ryan Grogan attend?
Ryan Grogan holds Bachelor Of Business Administration - Bba, Business Administration, Management And Operations from Providence College.
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