General Manager In Training
Provided strategic oversight to 12 salary managers, 30 department leads, and over 240 staff while supervising two senior managers of operations and merchandising. Functioned as ambassador for world-class customer service program, in charge of conducting training to associates and management regarding work performances. Oversaw a multimillion-dollar boat dealership operation, which involved guiding 20 associates and discussing business analyses and plans with sales managers. Formulated and implemented merchandising plans; arranged all merchandising and visual displays; and ensured high standards store-wide to maximize sales. Systematically managed 7.5 million worth of store inventory to meet client needs and inventory goal; processed approximately 2.9 million in total annual store payroll; and administered the front-end and back-end sides of store operations. Worked in close coordination with operations manager in preparing monthly reporting of operational processes including budget, metrics, inventory, shrink, and building maintenance. Cultivated long-term partnerships with The National Turkey Federation, Arizona Elk Society, Arizona Fish and Game and Ducks Unlimited.