 Provided strategic oversight to 12 salary managers, 30 department leads, and over 240 staff while supervising two senior managers of operations and merchandising. Functioned as ambassador for world-class customer service program, in charge of conducting training to associates and management regarding work performances. Oversaw a multimillion-dollar boat dealership operation, which involved guiding 20 associates and discussing business analyses and plans with sales managers. Formulated and implemented merchandising plans; arranged all merchandising and visual displays; and ensured high standards store-wide to maximize sales. Systematically managed 7.5 million worth of store inventory to meet client needs and inventory goal; processed approximately 2.9 million in total annual store payroll; and administered the front-end and back-end sides of store operations. Worked in close coordination with operations manager in preparing monthly reporting of operational processes including budget, metrics, inventory, shrink, and building maintenance. Cultivated long-term partnerships with The National Turkey Federation, Arizona Elk Society, Arizona Fish and Game and Ducks Unlimited.

 Set strategic direction to sales managers and departments with over $50M sales and over 180 associates and supervised the entire store operation involving product placements and advertisements. Thoroughly assessed business trends and provided long-term plan toward store sales maximization. Performed follow-up on signage and weekly walkthrough of sales managers in various departments.

 Supervised three departments and over 30 associates, while handling inventory, merchandising, and presentation of various departments; as well as staffing, data reviewing, and scheduling. Ensured accuracy in product assortment of the store, in collaboration with the Merchandising Corporate departments.