Ryan Gustafson Email & Phone Number

Chicago, Illinois, United States

I am responsible for AIG’s Group Captive, North American Fronting, Segregated Cell and Captive Management & Advisory divisions. We work with AIG’s clients, as well as broker and captive partners to design, execute and provide service on alternative risk financing structures spanning the breadth of AIG solutions.

Toronto, Ontario, Canada

In my role as Head of Multinational for the USA, Canada and Bermuda, my team works with our clients and broker partners to design, execute and provide service on multinational insurance programs spanning the breadth of AIG solutions. We also provide a range of global fronting and captive services to support our client's risk management objectives, such as fronting for captives or on an indemnification basis. We also provide a range of captive services for our clients, spanning from feasibility to captive management. My team is proficient in the swift movement of funds between jurisdictions and takes pride in designing, executing and servicing multinational programs to keep pace with evolving global regulations and local compliance requirements. AIG is a world leading insurance organization, working in partnership with commercial, industrial and individual clients in in more than 215 jurisdictions. Our mission is to help our clients predict, plan and navigate a complex world while achieving risk, governance, and contract certainty objectives. We do this by investing in our clients’ future delivering insights, expertise, solutions, service, and a seamless, globally consistent client experience.

Toronto, Canada Area

In my role as Head of Multinational, my team works with our clients and broker partners to design, execute and provide service on multinational insurance programs spanning the breadth of AIG solutions. We also provide a range of global fronting and captive services to support our client's risk management objectives, such as fronting for captives or on an indemnification basis. My team is proficient in the swift movement of funds between jurisdictions and takes pride in designing multinational programs to keep pace with evolving global regulations and local compliance requirements. AIG is a world leading insurance organization, working in partnership with commercial, industrial and individual clients in in more than 200 countries. Our mission is to help our clients predict, plan and navigate a complex world while achieving risk, governance, and contract certainty objectives. We do this by investing in our clients’ future delivering insights, expertise, solutions, service, and a seamless, globally consistent client experience.

Toronto, Canada Area

As Toronto Branch Manager, I am accountable for Distribution, Business Development and Client Service activities for AIG in Toronto and Central Canada, as well as overall financial performance. In addition, I lead the Client Engagement Practice within AIG for Canada where the mandate is to achieve our organization's vision of being our clients & brokers' Most Valued Insurer. Lastly, I act as the Executive Client Director for select AIG clients and lead our Energy Practice for Canada.Primary responsibilities include setting and executing on the distribution & growth strategy for AIG in Central Canada, leading our external broker & client facing teams, acting as a point of escalation, problem resolution and marshaling AIG resources around the world to meet our broker's and client's objectives.

Toronto, Canada Area

As part of the leadership team for Xerox Services in Canada, my role is responsible for leading the strategy and operations for our services organization in the large enterprise, central and eastern Canadian operations. My division is fully accountable for the customer experience from initial engagement through contract signing and transition to steady state Xerox Services is the outsourcing, consulting and managed services division of Xerox. We help our clients simplify how work gets done...as your back office is our front office. We do this through business process outsourcing (BPO), streamlining communication and document processes, and optimizing technology infrastructure so our clients can focus on what matters to them most...their core business.

Aon is the leading global provider of risk management services, insurance and reinsurance brokerage, and human capital consulting. We deliver distinctive client value via innovative risk management and workforce productivity solutions - through a range of sophisticated advisory and consulting services.As part of the sales leadership team for Aon in Canada, responsible for developing strategy and driving execution towards a focused, aligned and high-performing professional services organization – delivering a distinctive client experience focused on value to attract and retain client relationships.

Throughout a six year career at Xerox, performed a range of responsibilities from leading and transforming a Large Enterprise division of Xerox – a high-visibility division that is responsible for all client-facing and business development activities to the largest companies in Canada - to sales program management and national account management. Delivered consistent high-level performance, culminating in managing a division responsible developing new clients for enterprise solutions which are services-led and often included infrastructure, software, and outsourcing solutions to improve cost efficiency and revenue for clients.

Ascenda was a start-up end-to-end Application Service Provider (ASP) whose product offerings included Siebel, Microsoft Exchange, Impressa BizGear and Great Plains. Responsible for managing professional services activities, client relationships and customer implementations from acquisition - through access, provisioning, training, professional services, deployment and system integration.

Provided consulting services to major financial institutions with a focus on re-engineering, contact centres and customer relationship management (CRM) system implementations.

Bachelor Of Business Administration - Bba, Finance, Alumni Gold Medal Recipient

Canadian Securities Course