- Leader and mentor to product managers and data analysts, overseeing a P&L focused on Product reliability and customer retention.- Collaborate with executive leadership to translate business objectives into a long term prioritized roadmap with funding requirements and defined metrics for reporting. - Define and communicate product vision, strategy, and goals to ensure alignment across organizations.Skills: Leadership, Roadmapping, Budgeting, Communication, Data-Driven Decision Making

Hired by DIRECTV under parent company AT&T - Successfully launched multiple products by coordinating efforts among Engineering, Design, and Marketing teams by fostering effective communication channels and teamwork, while tracking success with effective KPIs. - Invested in new product hardware development to improve and modernize aging equipment, increasing customer satisfaction.Skills: Requirements Writing, Asana, Miro, Data Analysis, Accessibility Compliance

Fundomate is an innovative fintech startup automating the underwriting process for small business loans.- Led and mentored a young Product and Engineering team to strategize, develop, and launch a flagship go-to-market product that doubled annual revenue.- Utilized machine learning and analytics tools to identify untapped markets to maximize customer conversions.Skills: UI/UX, Ideation, Figma, Invision, Google Analytics, Prototyping

FloQast is a rapidly growing fintech startup building cloud-based software that helps manage accounting teams. - Owned end-to-end software development lifecycle (SDLC) with product vision, competitive analysis, market segmentation, prototyping, iteration, prioritization, product launch, and deployments.- Prioritized roadmap features based on traffic and monetization, reducing support cost.- Automated contract renewals by syncing data platforms and information systems that enabled the Finance department to bill faster and more accurately.Skills: Atomic Design, Pendo, Market Research and Analysis, A/B Testing

Stratalux was a professional and managed services consultancy based solely on AWS cloud. (Acquired in 2018.)- Grew and managed a team of Product Owners, Scrum Masters, and Project Managers. - Managed multiple teams of offshore Developers and Engineers (London, Dubai, Brasov, Manila).- Implemented performance management processes and conducted regular feedback sessions.- Planned and tracked KPI’s and OKR’s for the entire company portfolio and program management.- Planned, managed, and executed large migrations and workloads to AWS cloud.Skills: Agile Product Development, AWS Services, Atlassian Jira, Confluence, Conflict Resolution

Worked with sales and solutions architects to design highly detailed project proposals; including scope, cost estimations & WBS tasks.Created and designed physical and logical environment diagrams.Planned, managed and executed large migrations and workloads to AWS.Managed offshore devops engineers in different timezones (London, Dubai, Brasov, Manila) that deployed linux and windows systems using chef automation on AWS.Maintained and distributed detailed reports for project and employee time tracking.Coordinated project handoffs to the Cloud Operations Managed Services team following ITIL best practices.Active role in client success and obsession throughout project lifecycle.Marketing liaison to create case studies from completed projects.Performed feasibility studies and well architected reviews for existing AWS environments.

Managed an outsourced 24x7 Tier 1 NOC, as well as escalations to Tier 2 & Tier 3 engineers.Helped define and accomplished requirements to become an official AWS Managed services partner. (MSP)Migrated operations team and process from Zendesk to Jira Service Desk ticketing system.Standardized Atlassian Confluence wiki to easily access customer and environment information.Created logical and physical diagrams to document customer environments.Developed and maintained training and reference guidelines and materials.Administered multiple SAAS tools for the company. (Gmail, Jira, Confluence, Hipchat, Pagerduty, Box.com, Salesforce, RingCentral)ITIL Foundation certified.Familiar with monitoring and alerting systems. (Zabbix, pingdom) Familiar w/ CLI.

Unitas Global was a tech startup consultancy in the IT Infrastructure as a Service (IaaS) industry. - Executed hybrid cloud and physical infrastructure deployments for projects +$2M. - Simultaneously managed concurrent projects, including planning, procurement, and execution.- Managed project team of Administrative Staff, System Engineers, and Network Engineers.- Established and maintained company-wide compliance policies and standards.

- Designed and built two improv comedy theaters in Hollywood, from initial drawings, city submittal, construction, and operation. (The Clubhouse & The Clubhouse 2)- Head writer for an online TV show, “Trend This,” with a staff of four writers. - Sold sitcom pilot script to production company Death by Development. - Various project-based work in design, photography, SEO, and social media marketing.

The Nadeau Collection was a mosaic tile manufacturer creating custom works for high-end home décor.- Managed and grew staff of designers and production up to 15 employees.- Developed the entire job workflow from initial consultation, through design and production to installation. - Established and maintained relationships with domestic and international vendors and suppliers.- Owned marketing, branding, design, quality assurance, training, customer relations, and inventory.

Produced highly detailed architectural drawings using AutoCAD.Managed simultaneous projects to ensure on-time submittal to the city and clients.Reviewed all projects to guarantee that they met ADA standards and city requirements.