Ryan Hannah Email & Phone Number

 Develop and maintain processes and procedures, providing quality assurance throughout a products entire lifecycle. Function as the point of contact for quality-centric customer support activities such as product investigations, initiating and monitoring of corrective/preventative actions, etc. Manages and maintains the organization documents for accuracy, quality and integrity. Review and update quality manual and quality policy in accordance to ISO 9001. Write, edit, maintain, and train personnel on Standard Operating Procedures and protocols. Provide advice, facilitate quality improvement, provide training, and track corrective actions. Evaluate results and focus efforts on process improvement. Coordinate (e.g., preparing and staffing agendas, etc.), participate in, and document (i.e., meeting minutes) project meetings. Helping with implementation of a new document management system (gathering user requirements, working with users on training, and helping with organizing file structures.)  Maintains master list of documents to ensure proper revisions have been made. Established records management policies and procedures to safeguard information.